You always take good care of my car, super well attended, thank you very much ????
3/21/2026
Deborah L. VERIFIED CUSTOMER
Samantha is always professional and pleasant. She’s an asset to your team!
3/21/2026
Austin T. VERIFIED CUSTOMER
He was great to work with. Would recommend. Star star star star star
3/21/2026
Jean J. VERIFIED CUSTOMER
The team was very responsive thru text on progress. Because I was working and couldn’t get to the shop til after 5, my husband stopped by earlier to pay. He was told by an employee, “I can’t help you if you don’t know the name of your advisor.” My husband did not say a word, he walked away and did find someone else who was very helpful. I have to say there were other employees with their heads down, looking at their phones, and ignoring customers as well. But telling a customer ‘I can’t help you’ is unacceptable.
3/21/2026
SHAWN V. VERIFIED CUSTOMER
Thanks for getting me road safe before the weekend!
3/21/2026
LOGAN S. VERIFIED CUSTOMER
Kate did a fantastic job. However, the service tech with glasses working the evening shift on Thursday 3/19 was unbelievably rude. Showed up at 5:45 to drop my keys off before 6 to the door locked. The gentleman inside refused to come to door or help and simply kept yelling “we’re closed,” although it was 15 minutes before closing per the sign on the door that I was knocking on. Unbelievably unprofessional. I was simply looking for some help. I’ll be taking my business elsewhere moving forward.
3/21/2026
Deborah D. VERIFIED CUSTOMER
They apparently broke my glove box
3/20/2026
Jessica R. VERIFIED CUSTOMER
Sami is great!
3/20/2026
BURT L. VERIFIED CUSTOMER
Kate is awesome
3/20/2026
Brian B. VERIFIED CUSTOMER
Very professional staff and facility.
3/20/2026
Susan B. VERIFIED CUSTOMER
Service was efficient, friendly and complete.
3/20/2026
DAVID B. VERIFIED CUSTOMER
They didn’t fix what the truck was in for. I tried the windshield fluid sprayer and it’s worse than it was before. It doesn’t spray up on the passenger side windshield
3/20/2026
Kathleen C. VERIFIED CUSTOMER
Very kind, efficient and honest. Thank you
3/20/2026
Younhea J. VERIFIED CUSTOMER
The service was great as always. Thank you, Kate!
3/20/2026
Robert R. VERIFIED CUSTOMER
Mike was helpful informative and friendly.
3/20/2026
Joseph R. VERIFIED CUSTOMER
My multi point inspection showed that there was corrosion on the battery terminals. I had the technician clean them and I checked the work when I got home. It seemed like the technician rushed to get the terminals clean. The rubber cover to one of the terminals was not put back and the corrosion was all over the the side of the battery and everywhere around it. I had to spend time cleaning it up. I feel like the technician was in a rush to get the job done which concerns me about the quality of work at Jim Shorkey.
3/20/2026
Deborah K. VERIFIED CUSTOMER
The trust is negligible. I asked for the old bearing and the old sensor to be left in my car and it was not. Additionally as I paid an arm and a leg for this repair I do not find it appropriate that Bill call any woman "hun", ever.
3/19/2026
Gregory W. VERIFIED CUSTOMER
Excellent service from Ryan for 3 of our cars this month !!
3/19/2026
Judith P. VERIFIED CUSTOMER
I am always pleased with service
3/19/2026
Jan S. VERIFIED CUSTOMER
So good employment and a very good service...
Thank you for supportort