Samantha was friendly and helpful and made my service experience very pleasant and easy.
I will continue to have her as my service advisor for future service appointments
2/18/2026
Pat A. VERIFIED CUSTOMER
Very informative and involved the customer with the process which made me feel more comfortable. An informative video shown on what was done to the car makes me feel more confident in the work done. Shorkey has my business
2/18/2026
Patricia C. VERIFIED CUSTOMER
Everyone very professional and
Attentive. Thank you!
2/18/2026
John A. VERIFIED CUSTOMER
In out quickly done recommend text notification
2/18/2026
Kevin L. VERIFIED CUSTOMER
Thanks for walking through the work completed and the invoice!
2/18/2026
Michael C. VERIFIED CUSTOMER
Ryan was super courteous and nice! Him along with others are the reason I switched from Jeep on McKnight road to the Toyota outlet! Much greater point of contact folks.
2/18/2026
Beth W. VERIFIED CUSTOMER
Mike was really nice. I so appreciate that.
2/18/2026
David M. VERIFIED CUSTOMER
Completely satisfied
2/17/2026
Cynthia P. VERIFIED CUSTOMER
Good job today, thanks Mike, and Paul for taxi ing me
2/17/2026
Doreen G. VERIFIED CUSTOMER
Amanda was very professional and personable
She kept me informed. She gave me a breakdown and prioritze for future work I need done. It was a wonderful experience.
2/17/2026
Josh G. VERIFIED CUSTOMER
I had a great experience thanks to both the service advisor Ryan Kavanaugh and the mechanic. From the start, Ryan is always friendly, professional, and kept me informed every step of the way. They took the time to explain what was going on, answered my questions, and made sure I felt comfortable with the process. Dave the mechanic clearly went above and beyond. The work was done thoroughly and with real attention to detail. It’s obvious they take pride in what they do, and that level of care shows in the results.
2/17/2026
Oheneba A. VERIFIED CUSTOMER
Thanks very much
2/17/2026
Lauren R. VERIFIED CUSTOMER
I thought I’d be getting a complimentary car wash and vacuum
And did not
2/17/2026
Robert R. VERIFIED CUSTOMER
I appreciated the service managers honesty!
2/17/2026
Marc S. VERIFIED CUSTOMER
Mike was super helpful and friendly! Everyone working was kind and helpful as well.
2/17/2026
SUSAN M. VERIFIED CUSTOMER
Samantha really seems to go above and beyond for her customers. I appreciate it!
2/15/2026
Qiana B. VERIFIED CUSTOMER
Michael and the whole staff were quick, efficient, nice, and amazing! Michael was knowledgeable and answered my questions with ease.
2/15/2026
Timothy F. VERIFIED CUSTOMER
I appreciated Ryan talking to me in advance of what I could expect for today's Bill, ad well ad giving me a heads up about item that might need done next time.
2/15/2026
John L. VERIFIED CUSTOMER
So many things went wrong that didn’t have to. Huge waste of my time and effort.