My car battery died and Phil sent Tony to where I was with a jump box and got my car started so I could drive to Lexus dealership to get a new battery. So they fit me into their busy schedule to get me back on the road.
9/18/2024
Rochelle E. VERIFIED CUSTOMER
No is because my info display was reset and not returned to my personal settings. Otherwise I would have been very happy with the prompt and friendly service.
9/18/2024
Mark S. VERIFIED CUSTOMER
Sorry to have to report this, but the last two services have both had several disappointing issues with both communication and wrong work being performed.
9/17/2024
Charles E. VERIFIED CUSTOMER
I love the reception and service done from you, I appreciate it you have a nice and respectful team.
9/17/2024
John S. VERIFIED CUSTOMER
My only comment would be that you have more people checking you in in lieu of standing around for ten minutes before someone waits on you.
9/17/2024
Jim S. VERIFIED CUSTOMER
Billy is extremely friendly outgoing and understands the customer needs. He’s also extremely patient and explaining all the details of the service. And absolute treasure of an employee.
9/17/2024
Charles D. VERIFIED CUSTOMER
Mr Phil, my service advisor provided excellent service.
9/16/2024
Brian C. VERIFIED CUSTOMER
The work was not performed as stated.
9/15/2024
Emily L. VERIFIED CUSTOMER
Philip Quin was very friendly and very professional. Love coming to Lexus dealership because I know they will always take care of me :)
9/14/2024
Christina T. VERIFIED CUSTOMER
Good customer service. During the service I was very happy they take good care of my car. I will always come back for my service. Thank you!
9/14/2024
Tim K. VERIFIED CUSTOMER
Everything went well. Very professional
9/14/2024
Ali R. VERIFIED CUSTOMER
Billy Bailey is a professional high quality.
He text me to tell me what my car needs.
All jobs are done perfectly.
Thank you Billy.
9/13/2024
Mera G. VERIFIED CUSTOMER
Billy is THE BEST!!We request him e ery time we need service
He remembers us everytime even though we only see him 2x a year. He is a valuable asset to Lexus of COS
9/13/2024
Dora V. VERIFIED CUSTOMER
Billy was thorough, friendly and prompt! Great job.
9/13/2024
Anthony Y. VERIFIED CUSTOMER
10 out of 10
9/13/2024
Judith O. VERIFIED CUSTOMER
Poor communication from service team. Otherwise, the car runs beautifully and the new brakes feel great.
9/13/2024
John V. VERIFIED CUSTOMER
Yes satisfied with service, just wish my vehicle was washed. I washed it before taking it in and got it back with rain spots all over it .
9/13/2024
Ronda R. VERIFIED CUSTOMER
It was a pleasure doing business with you; your facility is great and your personnel very courteous
9/13/2024
Demetric B. VERIFIED CUSTOMER
I will say I was shocked about the price for my service. I just had the $55,000 mile service in San Antonio, TX. I wish your systems were connected because I wouldn’t have paid for a service I didn’t need at the time. The North Park Lexus dealer is the best, they only provide services needed and don’t just go off of what the computer states. They also provide a 10 percent military discount unlike your dealership! I probably won’t take my vehicle back.