The initial problem has not been fixed. I was told that the truck needed a new radio installed. That only created an additional problem. Hence, another new radio. That seems to have corrected the problem created by the service department. However, display problem that I brought truck in for was never fixed. I have paid for parts and service that never fixed initial problem.
Very disappointing with all service personnel that I interacted with. ????
9/18/2024
Greg P. VERIFIED CUSTOMER
Your service rep took good care of me.
9/15/2024
Eduardo Pascual. VERIFIED CUSTOMER
Everything got done properly very nice and fast service, thanks
9/15/2024
Kathleen K. VERIFIED CUSTOMER
Appreciate the courtesy and professional service definitely will be back
9/14/2024
Jso Tree. VERIFIED CUSTOMER
Riley is a stand up guy, very professional!
9/13/2024
Matt S. VERIFIED CUSTOMER
I believe your dealership is gouging people for an oil change, I don’t care if it’s a diesel, I’ve never paid even close to that, as a matter of fact I’ve paid half of what you charged me. I will not bring it back, unfortunately my wife didn’t know what an oil change costs so you got one over on us.
9/12/2024
Troy S. VERIFIED CUSTOMER
Riley was great. He took the time to resolve an issue with our warranty and was able to get our vehicle fixed in a timely manner.
9/11/2024
Christopher M. VERIFIED CUSTOMER
Riley is great!
9/10/2024
Susan B. VERIFIED CUSTOMER
I’m very please with Chris’s help servicing my truck. Very friendly and welcoming.
9/9/2024
Jose Ernesto. VERIFIED CUSTOMER
Muy amable gracias por todo y muy buen servicio
9/2/2024
Eric B. VERIFIED CUSTOMER
When I purchased my BRAND NEW truck from this dealership, my truck never got the exterior and interior cleaning like I was promised.
I came in for recalls and maintenance, I told the service tech that took my truck this information and was expecting a clean truck when picking up my vehicle. I believe this is going to be my last time coming to this dealership.
9/1/2024
Chris E. VERIFIED CUSTOMER
Chris the service writer is awsome and very knowledgeable about my Ram 1500. I will not take my truck anywhere else but Morgan Hiil Dodge.
9/1/2024
Antonio P. VERIFIED CUSTOMER
Riley was great at addressing my issues. This was the second time that I brought in my vehicle in the span of 2 years. I had an engine light come on and Riley didn’t even hesitate or pushed me away. He immediately took my vehicle in and started getting a diagnosis.
Above all that, I was not under warranty, but it turns out the last time that I had brought it in I was 1 day under or over my warranty so he was able to escalate this and I was able to get the repairs under warranty. I would make sure Riley stays here and deserves recognition for the hard work and dedication he has to help his customers. Riley went way above and beyond. Truly grateful he was able to help. I will be coming back!
Antonio
8/31/2024
Vinh L. VERIFIED CUSTOMER
We brought 2 Jeep Wrangler 4XE today in for service without an appointment and were very surprised that not only that can accommodate us but also got it done in a timely manner. This is a very 1st for us with the Morgan hill Jeep services. We are very satisfied and definitely will Refer this service center. We also wanted to point out that service advisor Riley was outstanding service and kept us updated through out the process with text messaging. Great guy.
8/27/2024
Nicholas G. VERIFIED CUSTOMER
Chris was really professional and helpful. My afternoon got busy but he was able to communicate to me clearly about my ram pick up even though the service department closed. 2nd time he’s helped me with my car service.
8/26/2024
Daniel W. VERIFIED CUSTOMER
Riley was great to deal with. He was very efficient and communicative throughout the whole service. It was a very positive experience again.
8/25/2024
Jose B. VERIFIED CUSTOMER
Very helpful the service advisor Chris
Im really happy with the service
8/25/2024
Adan A. VERIFIED CUSTOMER
Everything was great and work was done on time promise
8/22/2024
Ronald D. VERIFIED CUSTOMER
Top notch support and always a pleasure to work with.