Can someone pls call me back! I have an open issue I was supposed to get a call back over 2 months ago. I can’t reach anyone in service they just send me to voicemail. Someone called me randomly to ask if I need any routine service done last week, I explained to her the situation and she sails she would have someone call me that afternoon. No call
**** D
12/18/2024
Mark D. VERIFIED CUSTOMER
Maggie was efficient, helpful and nice.
12/18/2024
Tina F. VERIFIED CUSTOMER
Special acknowledgment to Margaret for your customer care skills. She did a great job. Overall experience was very good. Thank you!
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12/18/2024
Ofir C. VERIFIED CUSTOMER
Dennis was unresponsive to calls/texts.
I had to call the services manager on Thursday (3 days after my car arrived to the dealership) to understand what is the issue and when it will be fixed.
12/18/2024
Randy C. VERIFIED CUSTOMER
Took a while but job was done thanks
12/15/2024
Brian D. VERIFIED CUSTOMER
The amount of misleading information given to me was ridiculous service writer passed me on to a very incompetent service writer information in your database about my vehicle could not be found by this individual. They kept getting confused with what vehicle that was being serviced. basically there is many many things that your Dealership is very inefficient unorganized in using incompetent service writer. There may be good service writers, but I was pushed on to one of the worst in the industry. I am very, very skeptical to ever take any of my vehicles to your dealership again I live in this town. I own a new Jeep grand Cherokee and a new Ram 1500 very sad.
12/14/2024
Amber L. VERIFIED CUSTOMER
????????
12/13/2024
Estephanie R. VERIFIED CUSTOMER
Patient, kind and understands
12/12/2024
Mark B. VERIFIED CUSTOMER
Services were fine
12/11/2024
Curto P. VERIFIED CUSTOMER
Everything is good
12/11/2024
Tristan C. VERIFIED CUSTOMER
CD was great
12/11/2024
Michael B. VERIFIED CUSTOMER
I’m pleased to have found a Ram dealer who understands customer service. Kudos especially to Dennis and Anna for their helpful assistance, engaging personalities, and focus on the customer.
12/9/2024
Emilie H. VERIFIED CUSTOMER
Margaret provided great customer service. Easy service with great service
12/7/2024
Nilda H. VERIFIED CUSTOMER
Thank you for such wonderful customer service. I will be bringing my Dodge truck to y'all for any service needed. First time customer lifetime customer thank you
12/6/2024
Moises M. VERIFIED CUSTOMER
My oil change wasn’t in the system but my service advisor was able to squeeze me in she was awesome
12/6/2024
Jim C. VERIFIED CUSTOMER
Everyone was nice and communicated well.
12/6/2024
Karen M. VERIFIED CUSTOMER
Thank you-great team at CDJR Morgan Hill
12/4/2024
Jbc Express. VERIFIED CUSTOMER
Absolute great service from Riley. Getting our Amazon vans back to us way faster than any other dealership.