Good service he did the best that he could parts and labor cost were unbelievably priced high
12/25/2024
Stephen S. VERIFIED CUSTOMER
Jason did a wonderful job finalizing the deal and getting us our second key for the vehicle. Everyone was super nice, but Jason was the best. We will be back for another truck next year.
12/23/2024
National Electrical. VERIFIED CUSTOMER
The problem was not fixed. I spent about $1200 and the problem seems worse.
12/22/2024
Flavio M. VERIFIED CUSTOMER
I feel great after leaving because Dennis goes the extra mile to get the job done and costumer to leave with a smile
12/22/2024
Peter G. VERIFIED CUSTOMER
It was a pleasure doing business with Margaret at the service department. I am really happy. I really enjoyed taking my truck there, I am so happy with my truck. I feel 100% confident that my truck was properly maintained! Thank you Margaret!!
12/22/2024
Manuel V. VERIFIED CUSTOMER
I left my truck at the service department for a month to address an issue that had previously been repaired under warranty. However, I was informed that the current issue is not covered under warranty. Despite multiple attempts to contact Riley, the service department manager, I did not receive a response. Diego from the sales department assisted in relaying my messages to Riley.
The downtime of my business truck resulted in financial losses for my business. Additionally, I had to rent a truck from Enterprise at my own expense. This experience has been highly unsatisfactory.
12/20/2024
Philip D. VERIFIED CUSTOMER
I would like to speak with a GM about my very poor customer service experience that I recently had at your dealership. Unfortunately this hasn’t been the first time I can say this. I would appreciate a prompt response. Thank you.
12/20/2024
Chris D. VERIFIED CUSTOMER
Thank you for your quick repair & friendly service.
12/19/2024
Joffre L. VERIFIED CUSTOMER
Staff listens to me i tell them ab
What might be the problem. The staff checking for additional problems makes for a satisfied service .
12/19/2024
**** D. VERIFIED CUSTOMER
Can someone pls call me back! I have an open issue I was supposed to get a call back over 2 months ago. I can’t reach anyone in service they just send me to voicemail. Someone called me randomly to ask if I need any routine service done last week, I explained to her the situation and she sails she would have someone call me that afternoon. No call
**** D
12/18/2024
Mark D. VERIFIED CUSTOMER
Maggie was efficient, helpful and nice.
12/18/2024
Tina F. VERIFIED CUSTOMER
Special acknowledgment to Margaret for your customer care skills. She did a great job. Overall experience was very good. Thank you!
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12/18/2024
Ofir C. VERIFIED CUSTOMER
Dennis was unresponsive to calls/texts.
I had to call the services manager on Thursday (3 days after my car arrived to the dealership) to understand what is the issue and when it will be fixed.
12/18/2024
Randy C. VERIFIED CUSTOMER
Took a while but job was done thanks
12/15/2024
Brian D. VERIFIED CUSTOMER
The amount of misleading information given to me was ridiculous service writer passed me on to a very incompetent service writer information in your database about my vehicle could not be found by this individual. They kept getting confused with what vehicle that was being serviced. basically there is many many things that your Dealership is very inefficient unorganized in using incompetent service writer. There may be good service writers, but I was pushed on to one of the worst in the industry. I am very, very skeptical to ever take any of my vehicles to your dealership again I live in this town. I own a new Jeep grand Cherokee and a new Ram 1500 very sad.