The service was quick and easy. It was a good experience!
7/20/2024
Grace G. VERIFIED CUSTOMER
Dan Gersna was very kind and helpful and I enjoyed driving the rental GV80 while my GV70 was getting fixed
7/19/2024
Youngtaek P. VERIFIED CUSTOMER
Very good
7/19/2024
Angela W. VERIFIED CUSTOMER
Extremely professional, friendly and fast service. 1000 stars!
7/18/2024
Timothy N. VERIFIED CUSTOMER
They accidentally took my car to drop it off to someone else and I had to wait for an hour and a half. For them to return with it. I was promised a gift card and wasn’t given one. I called after I left the dealership when I realized I didn’t have it and left Dan, I believe his name was, a message and never heard back from anyone.
Sandy and Tim Nolan
7/18/2024
Christopher F. VERIFIED CUSTOMER
Ok
7/18/2024
Madeleine T. VERIFIED CUSTOMER
Yes, everything was nice, I would use them again.
7/18/2024
Richard G. VERIFIED CUSTOMER
Very professional, responsive
7/15/2024
James G. VERIFIED CUSTOMER
Everything went very smoothly.
7/15/2024
Gary S. VERIFIED CUSTOMER
The reflection on the speed of the car does not reflect on the window
7/15/2024
John G. VERIFIED CUSTOMER
Did a good job
7/14/2024
Compare Business. VERIFIED CUSTOMER
I had an appointment and i still had to wait 30 minutes. What should have been simple and fast. And then had to wait another 30 minutes for the loaner car. And when I asked the guy why is it taking so long i had an appointment his manager came over and me asked me to stop yelling at him, which i was not , we own our business I was shocked when he said that so i know customer service and that wasn’t it. He said be mad at him not the worker. Blame him he said. My company will never go back there to service out company cars. And the loaner was supposed to be same suv i dropped off and instead i got tiny sedan car. When I questioned about wanting a suv the guy they didn’t have anymore that was there last one . By this time i was frustrated and just wanted to leave so I unwillingly took it. Never have experienced something like this have had 9 cars from different brands. Worse customer service. Our company will not doing business there. And will not buy any future cars from them. My wife was so upset.
7/14/2024
Gary T. VERIFIED CUSTOMER
Not at this time
7/13/2024
Karen W. VERIFIED CUSTOMER
The lady who works next to Rachael was always so welcoming. She was the one that got up and came out of her office to greet me each time I came in. I thought you should know. Thank you.
7/12/2024
Russell S. VERIFIED CUSTOMER
Excellent communication, attentive customer and skilled technical service
7/12/2024
Tiffany L. VERIFIED CUSTOMER
Everyone was so nice and accommodating, it was fast to get my car back
And we were well taken care of
My grand parents and I enjoyed the beautiful environment, comfortable leather chairs, and snacks
Rachel made experience easy, nice and fast
Thank you!
7/11/2024
Ruth S. VERIFIED CUSTOMER
I am looking for information to add running boards to my gv80 but would like to see what they look like installed. I cannot find them in you parts website
7/11/2024
Richard S. VERIFIED CUSTOMER
We love everyone on your team! Best decision we ever made was buying a genesis and buying it from your location!
7/10/2024
Refugio L. VERIFIED CUSTOMER
I had it taken into your dealership for an ongoing issue that hasn't been resolved. And my car gets returned to me without it being resolved stating that they couldn't find the issue so they could fix it. And that I need to come out on my own time and show the mechanic where the noise is coming from and replicate it myself. I feel like the mechanics didn't take enough time to figure out where the noise was coming from. I find it unacceptable. It seems like the mechanics are incompetent. If I pay for a seventy thousand dollar car, it shouldn't make the noise that I hear that it makes. If you were in my shoes, you would agree.