Mayra has been amazing to work with! Super communicative and helpful. The best service advisor I have worked with.
8/15/2024
Nazema A. VERIFIED CUSTOMER
Excellent service and courteous sales persons!
8/15/2024
Luc L. VERIFIED CUSTOMER
Service warranty data doesn’t jive with sales dept data. No option on your website to make any changes to service appt. Called service 630am on day of and got “mailbox full”. Called sales and got same response. Finally called business # and lm for them to have service call me. By 230 pm called service and no one ever got the mssg
8/15/2024
Edna T. VERIFIED CUSTOMER
Very satisfied with my repairs.
8/15/2024
Bianca M. VERIFIED CUSTOMER
Tony Bradley, has great costumer service and with an amazing attitude. Tony did the above and behind for me when I took in my car. Before this service I had to other services and they were the worst and my husband and I thought about trading our car for a different car. But Tony changed that for me this time. Thank you Tony for everything you did this time. We appreciate you. Keep up the amazing job.
8/14/2024
Anthony M. VERIFIED CUSTOMER
All good
8/14/2024
Allison Z. VERIFIED CUSTOMER
Anthony took the time to make sure my repairs were completed and utilized the valet service wanting to ensure everything was done correctly.
8/12/2024
Penn T. VERIFIED CUSTOMER
I was so excited to finally come to the “new stand-alone” genesis dealership because u’re way closer to my house than Laguna Nigel. but I quickly became disappointed that I could use my own full synthetic 5w-30 oil even though I had specified it on my appointment request. person who initially checked me in & helped me gave his reasons so I said “ok rules are rules let’s be proceed.” what got to me I spoke to 2 different genesis techs while I was in the waiting area and they had no idea of this rule (they looked dumbfounded when I told them and replied to me with a “really?”) then the final tech that checked me out to collect payment (super nice btw) I asked him same question “why I couldn’t use my own oil?” and same response “I didn’t know that … I’ll notate it on ur service records for next time to see if u can.” what?!?!? I thought it was a rule! now I feel like I just got scammed … just sad.
8/11/2024
Sung C. VERIFIED CUSTOMER
Good service
8/11/2024
Laura K. VERIFIED CUSTOMER
Hi I am getting a service due message on the widget in the dash. I'm wondering if maintenance needs to reset it? Or can I do it somehow? If you could let me know thank you.
Laura K
8/11/2024
Mark L. VERIFIED CUSTOMER
Service is generally exceptional. Sadly this time vehicle was damaged during service. Hoping for a swift return.
8/9/2024
Ricardo F. VERIFIED CUSTOMER
Daniel was very professional and helpful during my service appointment.
8/9/2024
Larry M. VERIFIED CUSTOMER
I would not take my vehicle to anyone
but Cardinal
8/9/2024
Yariv V. VERIFIED CUSTOMER
Great Service.
8/8/2024
Nam K. VERIFIED CUSTOMER
Daniel did wonderful job, he is the best person I have met in car dealership.
8/7/2024
Marianna C. VERIFIED CUSTOMER
I had an appointment for a safety recall. I found out later in the afternoon that the part for the recall was not available. There was no communication about the part, not being available. I waited at the dealership for six hours until I asked about the status of my vehicle. I am not satisfied with this experience at this dealership at all. This was my first and last time.
8/6/2024
Enterprise Mobility. VERIFIED CUSTOMER
Thank you for taking care of this unit Daniel. We will continue doing business with you. Thanks
8/5/2024
Cheryl W. VERIFIED CUSTOMER
I was able to receive service the same day that I called to make an appointment. The loaner car was beautiful!! I appreciated that they put my front license plate on for me!!