I really like and trust Daniel. This was my second time working with him. Each time I left with knowledge about my car.
8/4/2024
Terence S. VERIFIED CUSTOMER
My main issue of engine stalling was not solved. I believe this is li led back to the service earlier this year. This should be u see warranty if that service.
8/4/2024
Shonte M. VERIFIED CUSTOMER
The wait for simple oil change and tire rotation was a bit long. 2 almost 3 hours waiting time. The first time i spent 5 almost 6 hours for a full maintenance.
8/4/2024
Zach Y. VERIFIED CUSTOMER
Awesome service as always, thanks!
8/4/2024
Hyun Y. VERIFIED CUSTOMER
Rachel was very kind and courteous. She made sure that I was taken care of thoroughly and expediently. I highly praise her as a Genesis service advisor
8/4/2024
Ralph P. VERIFIED CUSTOMER
What a great experience I had. I have to give Mr. Bradley ??????????
8/3/2024
Broderick S. VERIFIED CUSTOMER
Tony was my Advisor and was absolutely the best!
8/3/2024
Angela V. VERIFIED CUSTOMER
Thank you for returning my GV80 in immaculate condition and clean inside and out. Thank you all another great service experience.
8/3/2024
Clarice L. VERIFIED CUSTOMER
Anthony provided exceptional customer service my experience was awesome completely satisfied.
8/2/2024
Stephen K. VERIFIED CUSTOMER
Tony was great 5 stars
8/2/2024
Maurice K. VERIFIED CUSTOMER
Tony was very professional and transparent
8/2/2024
Geary G. VERIFIED CUSTOMER
Thank You for helping me.
8/1/2024
Adriel T. VERIFIED CUSTOMER
It was a horrible experience from the moment I dropped off my car I’m extremely upset
8/1/2024
Phillip C. VERIFIED CUSTOMER
Dan, helped us and was a great person to talk too.
8/1/2024
John D. VERIFIED CUSTOMER
Poor overall customer service. Poor communication. Mechanics have an overall disregard for care of customer vehicles. Numerous times I have received the vehicle back and had greasy mechanic glove prints on seats / upholstery. Service writers explanation on charges / services on my invoice as just being boiler plate from management is extremely unprofessional and unacceptable. Have corporate management contact me directly and I will advise.
8/1/2024
Dwayne L. VERIFIED CUSTOMER
My service advisor Daniel was AMAZING!!!
8/1/2024
Anthony H. VERIFIED CUSTOMER
We are very satisfied
8/1/2024
Mary M. VERIFIED CUSTOMER
For the second time, my car went in for service (I’ve only owned it since send of December), and work was not completed. I made clear the car never had the 3mm protection guard tape installed. I also noted my trunk lining had failed. Car was returned with neither issue remediated. After complaining, I was told the new car lining had been ordered. Why didn’t the service department explain that to me before the car was returned? Why wasn’t 3m tape applied?
8/1/2024
Yung J. VERIFIED CUSTOMER
Excellent on every aspect so far!
Thank you so much!