Not a real big thing but the oil indicator was not reset so had to figure it out.
I’m sure service technician probably just forgot.
3/30/2024
Robert N. VERIFIED CUSTOMER
I had an excellent experience !
3/29/2024
Debra H. VERIFIED CUSTOMER
Customer service was better in past years. I’ve had problems in the service department getting someone to answer the phone. This has happened on numerous occasions. Husbands GV80 was scratched during servicing and is now in the paint shop. A simple servicing with valet on my car took over 24 hours. Disappointed overall. Can do much better!
3/29/2024
New Age. VERIFIED CUSTOMER
Rachel was great! Everything was smooth and great communication!
3/29/2024
Eunjoo P. VERIFIED CUSTOMER
I am happy to give feedback.
3/29/2024
James A. VERIFIED CUSTOMER
Dan is the man. He helped me have a fast, efficient, and smooth service experience. Normally I hesitate to do routine service on my cars, but Dan made it a breeze for me. I would return again for service.
3/28/2024
Charles P. VERIFIED CUSTOMER
Thank You.
3/28/2024
Eddie L. VERIFIED CUSTOMER
Keep up the good work!
3/28/2024
Paul N. VERIFIED CUSTOMER
Dan was very easy to work with and has a pleasant personality. He also kept informed as to the status of my vehicle which I appreciated.
3/27/2024
Lonnie C. VERIFIED CUSTOMER
Daniel Gersna was very welcoming in his greeting and friendly. He carried out my request to speak with one of your techs. He was knowledgeable my car and answered all of my questions. I felt like a valued customer. I have always felt that way with everyone I've had contact with including Aaron, Myra, Rachel and the techs. I love doing business with Genesis of Corona.
3/27/2024
Sen L. VERIFIED CUSTOMER
This team and this dealership continue to exceed expectations, I've been thoroughly impressed by their level of service!
3/27/2024
Dan B. VERIFIED CUSTOMER
Information given to me on several different occasions about the repair for my car was incorrect. The worst of it was finding out the $3000 repair was going to be another $900 after waiting almost two months for the parts to arrive.
3/26/2024
Sonal P. VERIFIED CUSTOMER
The service team is great.
However, Genesis needs to come thru with better quality on their cars.
I have had the back mat replaced 4 times now. That is not what i expected in a luxury brand..