100 percent professionalism displayed. Great representative for your company.
6/5/2026
Rogers W. VERIFIED CUSTOMER
Job well done, thank you’ll for the friendly customer service experience.
6/5/2026
Robert B. VERIFIED CUSTOMER
Great service.
6/5/2026
Martin J. VERIFIED CUSTOMER
What a true professional Ryan is representing Toyota! He answered all my questions and gave suggestions.
6/5/2026
Marzett H. VERIFIED CUSTOMER
Steve has been my service person for years. We have a good relationship.
6/5/2026
Cecil B. VERIFIED CUSTOMER
Very good .
6/5/2026
Mary B. VERIFIED CUSTOMER
Ryan has been a great representative for Toyota! He has kept me informed of parts ordered, helped me schedule replacement appointment, and showed me how to program the radio. I highly recommend him to anyone coming to Tuscaloosa Toyota! Excellent job Ryan!
6/5/2026
Shane D. VERIFIED CUSTOMER
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6/5/2026
Paula B. VERIFIED CUSTOMER
Jeremy took great care of us to keep us on the road especially in our current situation.
6/5/2026
Maggie S. VERIFIED CUSTOMER
Mr. Chad is always friendly and super helpful.
6/4/2026
Everett H. VERIFIED CUSTOMER
Will has always been very helpful and always makes sure I’m pleased with the service I received. A great representative for your service department.
6/4/2026
Waleska P. VERIFIED CUSTOMER
Thank you.
6/4/2026
Susan C. VERIFIED CUSTOMER
Steve is the best. Very helpful and informative
6/4/2026
Samuel H. VERIFIED CUSTOMER
I came for my first service and brake work recall- I had asked twice if they could do everything today and was answered both times yes but after the service was completed I was informed that the brake parts would have to be ordered- considered I live about 1 1/3 hours away that was a problem- the technician was extremely nice as always- never ever had a bad experience in the last 12 years- if I had been told that the parts had to be ordered I could have changed my appointment date- but still love Tuscaloosa Toyota!
6/4/2026
Trishund W. VERIFIED CUSTOMER
When I arrived, the valet said he would let an advisor know I was there. I watched him go to 4 different advisors, and one finally came out 30 minutes later. I feel that was unacceptable and unprofessional.
6/4/2026
Matthew M. VERIFIED CUSTOMER
Did not feel the work was done adequately. Two issues still look to persist and technician was not very helpful.
6/4/2026
Adam R. VERIFIED CUSTOMER
Ryan always goes above and beyond for his customers!