Chuck is always easy to work with and answers all my questions.
4/11/2026
Todd B. VERIFIED CUSTOMER
Ryan is very good at his job. He is always kind and helpful.
4/11/2026
Frances S. VERIFIED CUSTOMER
Great Job!!!
4/11/2026
Judith H. VERIFIED CUSTOMER
I wanted to get my car washed & vacuumed out
That was Not available while getting my 2025 Toyota Carola Cross serviced.
Even for a small fee & that should be offered.
Free car wash should be included for new cars during the first year or 2 after sale of New 2025 Toyota
Thank you
4/10/2026
Snezhana C. VERIFIED CUSTOMER
I am completely satisfied with my service: Chad always makes it so easy to set up and appointment, address any questions or concerns, keeps me updated while I wait for my car to be serviced. It is always a pleasure working with him! Thank you.
4/10/2026
Conswella S. VERIFIED CUSTOMER
I was satisfied overall. I really want to give extra thanks To Will he is always so friendly and makes sure I have all my car needs.
4/10/2026
Joyce S. VERIFIED CUSTOMER
He did a great job but I think he missed a 15% coupon I had . I told him about but unless I missed something I don’t think it was used. No worries.
4/10/2026
Brenda M. VERIFIED CUSTOMER
Chad kept me abreast of my services today and made recommendations for needed services.
4/10/2026
Randal F. VERIFIED CUSTOMER
Jeremy is just the best representative Tuscaloosa Toyota could have. He is on top of his customers, the vehicle progress and customer well being. I watched a rather large guy who brought his car into the service after I did. The man sat in one of the "comfy" chairs but apparently he was having problems because of his size and physical problems. Jeremy went and got him.a standard chair for him to use. I could tell when he sat down he was extremely grateful. I trust Jeremy with all my service needs because he cares about his customers and it shows every time I come in for service. -Randal
4/10/2026
Janet M. VERIFIED CUSTOMER
Jeremy is friendly and informed me of all services to be done to my vehicle
4/10/2026
Kimberlye R. VERIFIED CUSTOMER
I appreciated the explanation of what my car needed and the politeness of TJ.
4/10/2026
Mark W. VERIFIED CUSTOMER
My scheduled appointment for oil change and tire rotation took 2 1/2 hours. Even with that I was informed that the mechanic did Janice did not follow recommendations of using a new oil pan plug because it did not come. The first oil filter was the wrong one. The only positive was the service desk employee was honest, professional and courteous.
4/10/2026
Nancy S. VERIFIED CUSTOMER
Always helpful, and make things go smoothly
4/10/2026
Margaretta H. VERIFIED CUSTOMER
My old tires were thrown in the back of my car without consideration of my upholstery????
4/9/2026
Edith C. VERIFIED CUSTOMER
Okay
4/9/2026
Jonathan H. VERIFIED CUSTOMER
Job was done in 35 minutes by friendly service folks. Very satisfied!
4/9/2026
Howard S. VERIFIED CUSTOMER
David was very professional and not pushy.
4/9/2026
Not-Provided F. VERIFIED CUSTOMER
Chuck Sansing is the best!! Will do.
4/9/2026
Meagan B. VERIFIED CUSTOMER
Kaleb was very easy to work with. He was very concise and upfront with the whole process. We will be returning for additional service in the future .