We were hoping to have the vehicle fixed and returned by now. It's frustrating that we don't know yet what caused the problem and what it will take to fix it. We hope to have communication at a higher level of Toyota to help us out.
6/3/2026
Kenina L. VERIFIED CUSTOMER
Will was excellent. He explained the recommended services when I had questions and he was very patient and polite.
6/3/2026
Samuel S. VERIFIED CUSTOMER
Ryan Engleman is a brilliant service manager and cares for his customers. I had a headlight out, I was in and out in seven minutes. Ryan replaced the bulb himself.
6/3/2026
Charles C. VERIFIED CUSTOMER
Everyt
hing was great
6/3/2026
Angela N. VERIFIED CUSTOMER
We had an excellent experience with Service Advisor Steve Woods, as usual. Everything went smoothly, and on time.
6/3/2026
Frank M. VERIFIED CUSTOMER
Excellent service and communication. Please promotion Ryan, he is the example for the service dept
6/3/2026
Abdo A. VERIFIED CUSTOMER
Guys minivan 2023 want me to buy it after three months the air condition they stopped in Oka working every two week three week I see stop last week. I going to Birmingham it was hot day I’m driving in the highway. Air condition is not working. I open the windows that’s **** up. You’ll have to help me with the air condition if they’re not change my minivan or help me please
6/3/2026
Sharon S. VERIFIED CUSTOMER
As always, super friendly and fast service.
6/3/2026
William C. VERIFIED CUSTOMER
Thanks for the service it was outstanding
6/3/2026
Belinda S. VERIFIED CUSTOMER
Steve is very professional with a wonderful attitude!!!
6/3/2026
Karen S. VERIFIED CUSTOMER
The technician left me with trying to figure out how to set my dashboard back to the same way I turned it on. This is not easy as the salesperson never explained it either
6/3/2026
Legend B. VERIFIED CUSTOMER
Appt was at 10 and didn't leave until 130 service took very long !!!!
6/2/2026
Mary Y. VERIFIED CUSTOMER
Chuck always does a great job helping me take care of our Highlander. I know I can always count on his advice.
6/2/2026
Michael H. VERIFIED CUSTOMER
It took way too long for a simple run of the mill complementary service. I waited 2 and a half hours
6/2/2026
Robert K. VERIFIED CUSTOMER
Chuck and crew did a wonderful job taking care of the maintenance required on my 2024 Tacoma. He is very professional and meticulous in taking care of all of his customers auto needs. I recommend Tuscaloosa Toyota Service often to others.
6/2/2026
Joel M. VERIFIED CUSTOMER
Satisfied
5/31/2026
Gerry C. VERIFIED CUSTOMER
None
5/31/2026
Tara F. VERIFIED CUSTOMER
Great service team
5/31/2026
Melinda H. VERIFIED CUSTOMER
Tj was very helpful, friendly and courteous. Did a wonderful job.