Mr. Harrison was a pleasure to work with today. He understood my needs and he went beyond ‘standard’ customer service. He easily solved my Bluetooth issue and stepped me through the process. He is professional and polite. He would make a good supervisor.
4/24/2026
Connie R. VERIFIED CUSTOMER
Excellent service and he always listens to what we want done and no pressure!
4/24/2026
Martha O. VERIFIED CUSTOMER
While I could take my Toyota anywhere, I know when I take my vehicle to Tuscaloosa Toyota I will get things done right, and all the years I have taken it to Tuscaloosa Toyota, I have always tried to have Steve Woods as my service manager, he doesn't try to push more than I need.
4/24/2026
Gregory B. VERIFIED CUSTOMER
Ryan has my back 100%. So grateful for him. He cares about my vehicle and making sure it operates at the highest level. He needs a big raise and promotion too!!
4/24/2026
Rita S. VERIFIED CUSTOMER
Was kept abreast on updates for my Prius. Wait time was the estimated time told by service rep, 2 hours.
4/24/2026
Deborah D. VERIFIED CUSTOMER
Ryan is always outstanding! He goes above and beyond, and he is extremely knowledgeable. Thank you!
4/24/2026
Rebecca W. VERIFIED CUSTOMER
I asked for David Harrison specifically. He is very friendly and he communicates well with me. He has been my service provider several times and I’m pleased with my experience each time. Great guy!
Thanks!
Becky Wharton
4/24/2026
Camille C. VERIFIED CUSTOMER
My husband snd I have been
Your customers for 16 years, ever since we moved back to Tuscaloosa. Thank you for looking after us
4/24/2026
Ronnie B. VERIFIED CUSTOMER
I did not receive a next service sticker on the window after the service. I assume my next appointment will be 15000 miles for tire rotation.
4/24/2026
Louise G. VERIFIED CUSTOMER
Perfect!
4/24/2026
Laudis L. VERIFIED CUSTOMER
Chad Watson was very friendly and helpful Will use him again and will refer him to other people
4/24/2026
Edward M. VERIFIED CUSTOMER
Ryan is super attentive and I feel looks out for my best interest. I have always been ok with other service advisors but Ryan just goes above and is great to work with.
4/23/2026
Robert E. VERIFIED CUSTOMER
Service is why I buy and lease Toyotas. Steve is the best!
4/23/2026
John W. VERIFIED CUSTOMER
Excellent service from wonderful people! Tuscaloosa Toyota has the best service team! They treat you like family!
4/23/2026
Barbara H. VERIFIED CUSTOMER
He took time to listen to my questions and he got answers for me. He explained what was recommended and answered questions for me. He is very nice and polite.
4/23/2026
Allen H. VERIFIED CUSTOMER
Thank you to you and your staff. Very professional and courteous.
4/23/2026
Janie F. VERIFIED CUSTOMER
Quick service and Ryan explained everything very professionally. I have had many Toyotas and I bought this one based on previous experiences. Thank you!
4/23/2026
Randy J. VERIFIED CUSTOMER
Jeremy was great as usual. Everyone there is always so nice and that’s why keep coming back to have my car serviced.
4/23/2026
Marilyn L. VERIFIED CUSTOMER
TJ customer interaction is wonderful everytime I come for service.
4/22/2026
Jane B. VERIFIED CUSTOMER
Over two hours for a 10,000 mile checkup is too long. If you need to hire more technicians hire them. Steve Woods did a great job.