David Harrison was very professional and answered my questions. He also understood that the few things I needed for my car, had to be done later, due to lack of funds at this time. I love my car and when I buy a new one, it will be a Toyota!
6/17/2026
John W. VERIFIED CUSTOMER
Toyota and its employees has always been there for me over the years.
6/17/2026
Amanda H. VERIFIED CUSTOMER
Not happy with the service today
6/17/2026
Miranda A. VERIFIED CUSTOMER
Steve is always careful competent and helpful. He is one main reason I continue to return to Tuscaloosa for servicing even though I now live in Birmingham.
6/17/2026
Joe D. VERIFIED CUSTOMER
Ryan was polite, helpful, and did a good job of communicating!
6/17/2026
Scott H. VERIFIED CUSTOMER
The needed part was ordered Monday morning, and a repair appointment was scheduled for the following morning. Excellent service!
6/17/2026
Florence E. VERIFIED CUSTOMER
Jeremy is the best. He is so knowledgeable and helpful. I trust him with whatever he says I need done to my car
6/17/2026
David B. VERIFIED CUSTOMER
Chad is great! He took excellent care of my vehicle.
6/17/2026
Belinda S. VERIFIED CUSTOMER
Steve is always very professional and shows concern!!!
6/17/2026
Daniel C. VERIFIED CUSTOMER
Always does a great job!
6/17/2026
Lisa M. VERIFIED CUSTOMER
Jeremy contacted me in a timely manner and kept me posted with updates. He talked TO ME and not at me. He gave me facts and answered questions that I had. He also took an extra step to get they tires that I wanted.
6/17/2026
Woodrow B. VERIFIED CUSTOMER
Good job
6/17/2026
Angela S. VERIFIED CUSTOMER
Ryan you have a true talent as a service advisor. Thanks for always delivering excellent customer service with a smile.
6/17/2026
Scott W. VERIFIED CUSTOMER
Technician got oil down the side of the engine and it blew all underneath the truck.
6/17/2026
Lucas S. VERIFIED CUSTOMER
Ryan always is professional but at the same time personal. Service guys do a good job also I check behind them from time to time and everything is always button up pretty good. Thanks to everyone
6/16/2026
Doris H. VERIFIED CUSTOMER
He knew what to do. He answered all my questions.
6/16/2026
Charles S. VERIFIED CUSTOMER
As always I appreciate your professionalism in seeing that my car is serviced to pro form at a high level, Chuck.
Sincerely,
Charlie Smith
6/16/2026
Prentiss L. VERIFIED CUSTOMER
Once again, Ryan delivers high caliber performance. A true professional and a pleasure to do business with.
6/16/2026
Jackie S. VERIFIED CUSTOMER
Thank you
6/16/2026
Willie G. VERIFIED CUSTOMER
I appreciate the staff, and Ryan for allowing me to come in today. I didn't have a prior arrangement for getting the vehicle serviced. Ryan has always been nice, courteous, and friendly. I would like to Thank You for doing a Great Job!