As always, Jeremy was amazing. He answered all my questions and provided excellent service. The mechanic from the shop was also amazing explaining what needed to be done.
6/16/2026
Thomas G. VERIFIED CUSTOMER
Jeremy always provides great service.
6/16/2026
Sherri D. VERIFIED CUSTOMER
Top notch customer service you've made owning a Toyota stressfree
6/16/2026
Brenda D. VERIFIED CUSTOMER
Thanks for your service
6/16/2026
Dianne N. VERIFIED CUSTOMER
I’ll be happy to do the survey. And thank you for the excellent treatment I always receive from you.
6/16/2026
Minjung K. VERIFIED CUSTOMER
I scheduled my appointment with Ryan Engleman because I had good experiences with him in the past. However, throughout this time, he never interacted with me in person at any point during the service process. Additionally, while I was waiting with my vehicle, I found him assisting another customer who arrived after me. Finally, Chuck came to me, but his attitude was unprofessional and unfriendly. It was disappointing compared to my past experiences.
Except service advisors, other staff members were courteous and helpful.
6/14/2026
Anna S. VERIFIED CUSTOMER
Chuck is always great and one of the reasons I bring my vehicle to Tuscaloosa Toyota
6/14/2026
Kathy B. VERIFIED CUSTOMER
Ok
6/14/2026
Linda J. VERIFIED CUSTOMER
I really appreciate your help today!
6/14/2026
Chelisha P. VERIFIED CUSTOMER
Welcome and thank you
6/14/2026
Angela B. VERIFIED CUSTOMER
The service was quick.
6/14/2026
Karen D. VERIFIED CUSTOMER
Will did great
6/14/2026
Philip O. VERIFIED CUSTOMER
David is always friendly and efficient.
6/13/2026
Beverly H. VERIFIED CUSTOMER
Chad is wonderful and very respectful of my time.
6/13/2026
Judy E. VERIFIED CUSTOMER
I’m a long time Tuscaloosa Toyota customer. Trust Jeremy and feel he is interested in my best interest.
Jeremy Beck and Steve Woods are THE BEST!!! Thank you.
6/13/2026
Jason M. VERIFIED CUSTOMER
Great job Chuck!
6/13/2026
Nilah M. VERIFIED CUSTOMER
Amazing job!
6/13/2026
Jeremy B. VERIFIED CUSTOMER
Everything was great. Fast service
6/13/2026
Charles C. VERIFIED CUSTOMER
Chuck is very personable and extremely knowledgable. He answered all of my questions and explained everything to me. He checked on recalls and looked to see if I had any factory warranty available. I was very pleased with Chuck as I always am ! Thank you Chuck
David Coats
Demopolis, AL