Professional, courteous and timely. Welcoming and knowledgeable. Very friendly and cost effective.
9/12/2025
Harvey B. VERIFIED CUSTOMER
The experience was a little bumpy at first but your manager worked it all out to my satisfaction. Thank you. I will continue to be a customer.
9/12/2025
Drenda I. VERIFIED CUSTOMER
Gaddy was very helpful and knowledgeable about helping me attain a new battery! I look forward to working with him in the future!! Thank you for the smile and wonderful personality!!
Thanks
Lyn DI
9/12/2025
Yerilyn P. VERIFIED CUSTOMER
Eddie was super understanding and explained everything to me! Not gonna lie kinda felt like we were besties even if it was just for a moment! He was so nice and understood my concerns! Even after I kept changing my mind!
9/11/2025
Nennie W. VERIFIED CUSTOMER
Thanks
9/11/2025
Jimmy B. VERIFIED CUSTOMER
Always a great experience
9/11/2025
Kim M. VERIFIED CUSTOMER
John was very helpful
9/11/2025
Randy B. VERIFIED CUSTOMER
All good
9/11/2025
Kaitlyn B. VERIFIED CUSTOMER
I was extremely satisfied with my experience at Toyota of Gastonia. The atmosphere was great with many helpful staff such as Montreko Gaddy. I have worked with him with several services and every time I am more than satisfied. If I have any questions he thoroughly answers them and is very welcoming. He truly makes my experience there so worthwhile. Thank you guys for the great work you to do to keep my car running!
9/11/2025
Tammy K. VERIFIED CUSTOMER
It was easy to book the appointment online. Staff was friendly and professional upon arrival. The work completed was done in a timely manner.
9/11/2025
Deitra A. VERIFIED CUSTOMER
Great job!
9/11/2025
Jay M. VERIFIED CUSTOMER
Montreko did a great job. Kept me informed about the maintenance. Very pleasant and professional.
9/11/2025
Armine J. VERIFIED CUSTOMER
My car was towed-in about 4:30 pm. Eddie was quick to respond to my request to check it out. He is professional and polite, and I will hope to work with him again for my vehicle’s next routine service!
9/11/2025
Greg S. VERIFIED CUSTOMER
Always a good experience- the team take care of my car and does a good job turning around the servicing while I wait. I especially appreciate the video walk around and commentary!
9/11/2025
Elise M. VERIFIED CUSTOMER
Joshua and the team were amazing, as always! The service is fast, everyone is so friendly and the waiting area is always clean.
9/10/2025
Terry H. VERIFIED CUSTOMER
The service dept completed the service I reqest & did Not pressure me to get additional service at this time
9/10/2025
Don M. VERIFIED CUSTOMER
Always great service at Toyota in Gastonia
9/10/2025
Tracy C. VERIFIED CUSTOMER
Josh was great, very professional.
9/10/2025
Greg C. VERIFIED CUSTOMER
Great experience
9/10/2025
Holly B. VERIFIED CUSTOMER
Heather is friendly and efficient. I like dealing with her.