John provided great customer service in assisting my needs for an emergency situation.
Thank You
4/3/2026
Donald F. VERIFIED CUSTOMER
Kevin did a great job
4/3/2026
Jennie H. VERIFIED CUSTOMER
5 stars
4/2/2026
Scarlett D. VERIFIED CUSTOMER
She is the best! Trustworthy, professional, helpful and kind!
4/2/2026
Clyde B. VERIFIED CUSTOMER
Good service
4/2/2026
Walter L. VERIFIED CUSTOMER
Outstanding service and communication as always!
4/2/2026
Kimberly G. VERIFIED CUSTOMER
The team there at Toyota Gastonia does a fantastic job!
4/2/2026
Jenny P. VERIFIED CUSTOMER
Josh was great.
He handled the mess ups by the body shop well.
4/2/2026
Anthony B. VERIFIED CUSTOMER
First time dealing with employee. Friendly, seems to be knowledgeable and customer focused. I will be back!
4/2/2026
Daniel F. VERIFIED CUSTOMER
John was great! Thumbs up!
4/1/2026
Mark C. VERIFIED CUSTOMER
Heather Zegarzewski was great. When I return for my next scheduled service I will ask for her. She's very thoughtful and great at her job, and I really appreciate that.
4/1/2026
Angela J. VERIFIED CUSTOMER
Very good customer service
4/1/2026
April F. VERIFIED CUSTOMER
Karsen was awesome! Kept me updated on the progress of my car and helped me get into a rental when my car had to be at the dealership overnight. No complaints here.
4/1/2026
Dennis M. VERIFIED CUSTOMER
Great service!
4/1/2026
Floyd H. VERIFIED CUSTOMER
Everything went well, no problems
4/1/2026
John B. VERIFIED CUSTOMER
The service I received for my vehicle today was A1. Heather is top-notch; she's good at what she does. Bryant, the service director, is excellent at what he does. This is the best service department I know of, A+. Thanks for everything you do.
4/1/2026
Elizabeth O. VERIFIED CUSTOMER
Fast Service. Comfortable Waiting Area. I did see a three minute Nissan ad while watching TV in the the waiting area which shows a certain level of confidence in the Toyota Brand.
4/1/2026
Rose O. VERIFIED CUSTOMER
It was a remarkable experience. Everyone was helpful and respectful. The service manager spoke to everyone. He asked me how I liked my new
Car and helped me to adjust the seat. Truthfully, it was the best experience I have had in my many years. I notice several of the staff helping customers. It was perfect, respectful, supportive and I will highly recommend this dealership and the service department!
4/1/2026
Heather G. VERIFIED CUSTOMER
The gentleman I work with did everything he could to help provide me with excellent customer service, but your repair cost are too high, and I had to leave without them