All went well. Check-in and service were quick. KC was courteous.
3/27/2026
Frank P. VERIFIED CUSTOMER
Exceptional service - as always!
3/27/2026
Ketsy B. VERIFIED CUSTOMER
He was nice, friendly and very professional.
3/27/2026
Jerry M. VERIFIED CUSTOMER
I really like Mr. Gaddy. He is very friendly. He always jokes and has fun with me. Always jokes about me being a Cowboy fan. Great guy. Need more like him .
3/27/2026
Greg S. VERIFIED CUSTOMER
Don't remember the 60,000 tune up every required to me, but it was past due. That was brought to my attention. Next time it will happen. If I can request the same tech to do the service, I will request Kevin to complete the service if possible.
3/27/2026
Dwayne M. VERIFIED CUSTOMER
Eddie was extremely professional, helpful, and friendly from the time I made the appointment until I drove off after the service was complete. He makes sure a customer understands everything. He takes the time to listen. On a scale of 1-10 with 10 the best, I would give him a 100.
3/27/2026
Joyce F. VERIFIED CUSTOMER
Great experience
3/26/2026
James B. VERIFIED CUSTOMER
I always have a great experience at this location great environment. I have been coming here pretty much since I started driving. Josh even remembers that I am a hairstylist at sport clips that made me feel very welcome.
3/26/2026
Billy R. VERIFIED CUSTOMER
They found problems I didn't even know I had and went above and beyond to keep me informed and updated.
3/26/2026
Tammy M. VERIFIED CUSTOMER
Heather was great! Very helpful explaining all work needed and answering all my questions.
3/26/2026
Allison T. VERIFIED CUSTOMER
Eddie is fantastic!!!!
3/26/2026
William L. VERIFIED CUSTOMER
Took to long
3/26/2026
Brandy D. VERIFIED CUSTOMER
Maverick was extremely courteous and professional. He is definitely an asset to the Toyota of Gastonia family. He kept me up to date on all the information regarding the repairs done to my car.
3/26/2026
Janice W. VERIFIED CUSTOMER
On the text they sent me with the service that they recommended. I said to go ahead and do everything and checked the box to agree to the extra services that cost me $716 and then you guys didn't do them and then told me I'd have to get back in line and it would take another 1.5hrs
3/26/2026
Beth C. VERIFIED CUSTOMER
Mr. Pardo was courteous and professional. He was very helpful in assisting me today!
3/26/2026
Dan S. VERIFIED CUSTOMER
Awesome job from initial contact to delivery from the service bay. Professional and outstanding customer service from everyone I dealt with. Heather and KC in particular should be highlighted as great brand ambassadors representing Toyota of Gastonia. Your dealership service is as great as the Toyota brand.
3/25/2026
Melissa M. VERIFIED CUSTOMER
Excellent service
3/25/2026
Bill M. VERIFIED CUSTOMER
Service was great. Good communications. Explained needed services that needed to be done other than what I expected. Would absolutely recommend Toyota of Gastonia for service needed done.