Very good experience with KC. Great customer service!
1/30/2026
Ronald W. VERIFIED CUSTOMER
Came in with 2 issues along with 20k service. One I was told didn’t have a solution to the constant loss of blue tooth connection to my phone and the other they forgot to write down to address. Then was brought to my truck outside in the cold when Karsen gave a half assed idea how to fix the rattling noise from my speaker.
1/30/2026
Greg B. VERIFIED CUSTOMER
Excellent service very helpful with upcoming repairs
1/30/2026
Robert J. VERIFIED CUSTOMER
Very Good Service, and Thank You
Robert D Johnson 01/29/2026
1/30/2026
Kevin G. VERIFIED CUSTOMER
The only issue that occurred was not Maverick’s fault, and he has already set it up to get that rectified. This is a carryover problem from when I purchased the vehicle that he has tried to navigate well. Everything that Maverick himself was responsible for I’m very happy with.
1/30/2026
Kay G. VERIFIED CUSTOMER
The service department has always given me and my wife
the best service possible. That’s why I have been a customer since 1996!!!
1/30/2026
Thongpriew A. VERIFIED CUSTOMER
I loved scheduling with Heather! She’s kind and effortless. I’m happy she’s at the helm :)
1/29/2026
Jeanne S. VERIFIED CUSTOMER
Heather was very helpful explaining the repairs my car needed.
1/29/2026
Robert S. VERIFIED CUSTOMER
Awesome service!
1/29/2026
Karen S. VERIFIED CUSTOMER
KC is the best of the best
1/29/2026
Eric S. VERIFIED CUSTOMER
The repairs cost more than the truck was worth. I ended up selling it to the man interested in it.
1/28/2026
Quentin M. VERIFIED CUSTOMER
I barely got to read my book I brought in before I got word that my car had been serviced! Thanks to the team for being there on a cold day and taking good and quick care of me and my vehicle!
1/26/2026
Beverly D. VERIFIED CUSTOMER
Didn’t get a multi inspection
Wrong car in video
Basically paid $80 for an oil change
Going back to hickory
1/25/2026
Joy R. VERIFIED CUSTOMER
Mr. Odom was very professional and helpful
1/25/2026
Gary B. VERIFIED CUSTOMER
Good job.
1/25/2026
Ashley C. VERIFIED CUSTOMER
Multiple visits here in 4+ months of trying to get my brakes to stop squealing and how to repair them and this visit was told my calipers seized up and my truck was undriveable. The only reason I brought my truck here this time was because I was told it was front brakes which were under warranty because of “lifetime brakes”. If I had known now it was rear brakes and the unfortunate events that followed I wouldn’t have ever brought my truck there. Terrible experience. Enormously costly. Zero stars. Won’t recommend
1/24/2026
Candace H. VERIFIED CUSTOMER
Heather went above and beyond!!
1/24/2026
Brenda P. VERIFIED CUSTOMER
Thank you!
1/24/2026
Jeremiah T. VERIFIED CUSTOMER
Please contact me, ****-****-xxxx. Your service manager physically threatened me. I'm looking into legal action.
1/23/2026
Rebecca C. VERIFIED CUSTOMER
Kevin Murray is very courteous and professional !
I had an issue come up with my Lexus RX 350 and he got me in immediately and had it checked out and the repair was done within a very short time! Thank you Kevin for your quick response and help ! Sincerely, Rebecca B Cline