Karsen was very personable. He clearly listed my options and the reason for the repair. Explained the potential outcomes if delay.
First Class repair specialist
3/13/2026
Des T. VERIFIED CUSTOMER
Excellent, exceptional service
3/13/2026
Henry C. VERIFIED CUSTOMER
Thanks for the great service!
3/13/2026
Tonya C. VERIFIED CUSTOMER
He's a good guy..
3/13/2026
Isaac S. VERIFIED CUSTOMER
For excellent service.
3/12/2026
Jennifer L. VERIFIED CUSTOMER
The crew took good care of us.
3/12/2026
Edna C. VERIFIED CUSTOMER
Heather provided great customer service. I look forward to working with her in the near future.
3/12/2026
Daython B. VERIFIED CUSTOMER
Hes friendly and extremely knowledgeable, he is my go to guy at Toyota of Gastonia
3/12/2026
Antionette G. VERIFIED CUSTOMER
I'm very satisfied with my service.
3/11/2026
Khris W. VERIFIED CUSTOMER
Comprehensive service and good advice on Eddies part
3/11/2026
Hilda B. VERIFIED CUSTOMER
A Job Well Done Thanks Karsen Wells☺️☺️☺️☺️
3/11/2026
Lisa C. VERIFIED CUSTOMER
I was there for 2 hrs. When I asked why at hour and a half. I was told I added on services after they were done. However the videos sent to me said he would recommend.
If I knew the price was going to go up that high, I would have said thought about all the add on’s that you all deemed needed.
3/11/2026
Neil S. VERIFIED CUSTOMER
Kevin was friendly and professional. Kept me up to date on repairs
3/10/2026
Mark C. VERIFIED CUSTOMER
Thanks for taking care of my vehicle.
3/10/2026
Jonathan B. VERIFIED CUSTOMER
Always a great experience at Toyota of Gastonia!
3/10/2026
Darby C. VERIFIED CUSTOMER
Thanks for keeping me informed and service was done in a timely manner thanks again
3/10/2026
Joann H. VERIFIED CUSTOMER
Joshua was great! He took time to answer all my questions. I appreciate that so much!
3/9/2026
Sandy S. VERIFIED CUSTOMER
Quickly addressed my concerns and was professional.
3/9/2026
Julie M. VERIFIED CUSTOMER
KC was excellent in the service of my car. He has the best attitude than I have ever dealt with. He is a true ASSET to Toyota of Gastonia!!!
3/9/2026
Mary P. VERIFIED CUSTOMER
I never met Joshua Huffman but I just came in for an oil change and tire rotation so it was fine