Have been bringing my cars there for a number of years. Came in todsy for inspection....scheduled a 1:00 appointment last Thursday. Got there 10 minutes early, but for some reason my inspection took over two hours. Going out of town tomorrow and had many errands to run. Not happy. Not happy at all.
3/3/2026
Girma D. VERIFIED CUSTOMER
Thanks
3/1/2026
Mark H. VERIFIED CUSTOMER
There was some confusion, but I am satisfied with the service. Thanks.
3/1/2026
Angelina B. VERIFIED CUSTOMER
Good experience and good communication.
3/1/2026
William D. VERIFIED CUSTOMER
Thank you
2/28/2026
Benjamin S. VERIFIED CUSTOMER
Joshua was professional and quick to answer all of my questions in a way that I could easily understand.
2/28/2026
Tiffany F. VERIFIED CUSTOMER
Heather explained everything so well to me and made me feel very comfortable. She was very patient and understanding which I greatly appreciate because car stuff is not my thing. That kind of customer service is why I'll return.
2/28/2026
Michael F. VERIFIED CUSTOMER
Great customer service
2/27/2026
Maggie C. VERIFIED CUSTOMER
He was very nice but there was no communication until I reached out after being there for over 3 hours. He told me that the mechanic said one of the belts was frayed but couldn't tell me which one which has left me wondering why they did not recommend it be replaced if that was the case. I had just had my serpentine belt replaced at Firestone while I was getting tires just before the snowstorm( which is why I let Firestone do it) and he tried to tell me that it was not replaced. He had me open the hood to look at it and then changed the subject. This is the first time I have left the service department with a bad taste in my mouth. I trust most of the service advisors but would prefer not to work with him again. He gave me and excuse the way I am going to say this but he gave me greasy car salesman vibes. I came to have a sound checked out on my car and I had an appointment for noon and did not leave until after 4 with little to no communication. I don't need to be contacted, he just needs to be honest and make sure he communicates in a timely manner.
2/27/2026
Silly O. VERIFIED CUSTOMER
Montreko and John are always so kind
2/26/2026
Xiomara S. VERIFIED CUSTOMER
Maverick was very polite and gave me good recommendations for my car care.
Thank you! ????
2/26/2026
Paula B. VERIFIED CUSTOMER
My adviser Heather and Tech Jacob always take care of my vehicle and always make sure everything is taken care of to my liking
2/26/2026
Alismary C. VERIFIED CUSTOMER
Great customer service
2/26/2026
David C. VERIFIED CUSTOMER
John was great in locating a replacement tire for same day service. Saved my ****’s Day.
2/25/2026
Brenda W. VERIFIED CUSTOMER
Very polite and helpful
2/25/2026
Jared S. VERIFIED CUSTOMER
John always goes above and beyond to help me and make sure I get the highest quality of service on my vehicle, I am truly thankful you guys have him! Thanks a lot John!
2/24/2026
Dwayne B. VERIFIED CUSTOMER
Thank for always taking care of my vehicle
2/24/2026
Clifford H. VERIFIED CUSTOMER
He was great.
2/24/2026
Anthony C. VERIFIED CUSTOMER
There are as a small delay and KC kept me informed the entire time.
2/24/2026
Jason P. VERIFIED CUSTOMER
Heather was extremely helpful and kept me informed as to what was going on with my vehicle the whole time I was there. Appreciate all that she did to help get my truck taken care of as quickly as she did.