Kevin was nice to work with and explained the situation with TPMS sensors. And got me some that worked!
4/10/2026
Jeff R. VERIFIED CUSTOMER
None
4/10/2026
Melinda R. VERIFIED CUSTOMER
Josh was great!
4/10/2026
Kim G. VERIFIED CUSTOMER
Very pleased with Kevin Murray. He was professional, he answered all my questions.
4/10/2026
Thomas M. VERIFIED CUSTOMER
All done in a reasonable time and customer responsive.
4/10/2026
Brent R. VERIFIED CUSTOMER
Great fast service
4/9/2026
Chad G. VERIFIED CUSTOMER
Very nice and professional. Listened to my concerns.
4/9/2026
Rickysheri L. VERIFIED CUSTOMER
Kevin explained the situation with the tire air pressure sensors very well.
4/9/2026
Lynn B. VERIFIED CUSTOMER
Another great service experience!
Thanks to all involved.
4/9/2026
Judy C. VERIFIED CUSTOMER
Job very
well done
4/9/2026
Brenda E. VERIFIED CUSTOMER
I was very pleased with Maverick and the service I received. The team kept me updated every step during the process.
4/9/2026
Holly S. VERIFIED CUSTOMER
Josh kept me informed of everything, checked in and was very nice. Best service I've ever had!
4/9/2026
John W. VERIFIED CUSTOMER
I have no complaints about toyota of gastonia. They have been quite helpful to me as a veteran and a senior citizen. Thank you. My age group needs more companies like them who aren't out to take advantage of us.
4/8/2026
Bradley D. VERIFIED CUSTOMER
Karsen was great! He is an asset to your dealership! Thanks for taking care of our vehicle and restoring my confidence in Toyota of Gastonia!
4/8/2026
Edward M. VERIFIED CUSTOMER
As always, service, speed and professionalism exemplary
4/8/2026
Clifton H. VERIFIED CUSTOMER
Very professional and courteous. Would recommend highly.
4/8/2026
Keya L. VERIFIED CUSTOMER
I brought my Toyota Grand Highlander in for routine maintenance (oil change and tire rotation) and specifically informed the service representative that one of my tires had a slow leak. I even provided the exact location of the tire so it could be checked. When I checked out, I was told nothing was wrong with the tire. However, this was not accurate, as I have been refilling the tire weekly due to continued air loss. Now, less than a week later, the tire is losing air even faster.
When I contacted the service department again, I was told there were no notes indicating the tire had been inspected at all. As a result, I now have to return to the dealership and spend additional time and gas for something that should have been addressed during my original visit. This is very frustrating and disappointing, as I clearly communicated the issue in advance and trusted that it would be properly handled.
I value professionalism and transparency, and I expect that customer concerns are accurately documented and addressed. I hope steps can be taken to ensure better communication and follow-through in the future.
4/8/2026
David R. VERIFIED CUSTOMER
Maverick was great!. Very professional and friendly. He is a good one. Service was great.
4/8/2026
Chadrick K. VERIFIED CUSTOMER
Josh was super professional and highly knowledgeable in his area of expertise. Appreciate his help and I look forward to my next appointment.