George went by ions and above. We are still trouble shooting the sun shade.
4/16/2025
Youyang G. VERIFIED CUSTOMER
Lawrence was very professional and got the job done quickly, thank you!
4/12/2025
Brandon A. VERIFIED CUSTOMER
Lawrence had a great attitude!
4/12/2025
Grace D. VERIFIED CUSTOMER
If I could give Doug a score of 100 I would. He went above and beyond to make sure I was satisfied!!!
4/12/2025
Madhava R. VERIFIED CUSTOMER
Scheduling valet was painful..
4/11/2025
Samsung Semiconductor. VERIFIED CUSTOMER
Great service Lawrence was 100% professional
4/11/2025
SUDHEER K. VERIFIED CUSTOMER
Genesis doesn't honor free maintenance for the first 36K miles if the ownership changes....so they don't care about the customers that drive their cars unless they are the first owners...will never retain or maintain a luxury brand reputation when you behave this cheap
4/11/2025
Santosh K. VERIFIED CUSTOMER
My new Genesis Gv70 had the engine light come on. After I called my sales rep they had me talk to someone who cleared the code remotely. Lawrence reached out to follow up and suggested that I get the car checked to avoid any long term issues down the line. Lawrence went above and beyond to make sure that my car was serviced even though the check engine light was gone. He made the whole process very smooth for me, arranged a loaner vehicle and valet service and had my car back to me within a few hours to service my car.
4/10/2025
Jeffrey K. VERIFIED CUSTOMER
Doug Robinson did an excellent job. He kept me informed and arranged to obtain the part so the car could be fixed in a shorter time. He arranged to have the car delivered to my home which was much appreciated.
4/9/2025
Preston T. VERIFIED CUSTOMER
Service and valet was all prompt and on time. All staff were courteous and friendly
4/7/2025
Masis G. VERIFIED CUSTOMER
Great service!
4/6/2025
Jung Wook. VERIFIED CUSTOMER
Just wanted to give a shout-out to Lawrence at Genesis of San Bruno. He was incredibly helpful during my recent engine oil exchange service visit. Lawrence explained everything clearly, and the service was completed right on time. I’m very satisfied with the experience. Thanks again, Lawrence!
4/6/2025
Sangman K. VERIFIED CUSTOMER
It was amazing. I was totally satisfied with Lawrence's services.
4/6/2025
ADAM A. VERIFIED CUSTOMER
Doug was amazingly communicative and so helpful the entire time. Doug and the team did an amazing job!
4/5/2025
Tommy S. VERIFIED CUSTOMER
My experience with Mike was very satisfied.
4/5/2025
Christopher D. VERIFIED CUSTOMER
Doug was fantastic
4/4/2025
Justin J. VERIFIED CUSTOMER
Lawrence accommodated me even though I had the wrong time for my appointment. Very much appreciated!
4/3/2025
Andrew O. VERIFIED CUSTOMER
I look forward to receiving the comments card
4/2/2025
Marcus R. VERIFIED CUSTOMER
Great communication and friendly
4/1/2025
Theresa L. VERIFIED CUSTOMER
Lawrence was great and very friendly! Looking forward to having him help out for my next service appointment.