Doug did a great job of getting my service completed on time.
5/3/2025
Jack H. VERIFIED CUSTOMER
Doug was extremely helpful
5/2/2025
Alicia C. VERIFIED CUSTOMER
Thank you, Laurence, for listening & reaching out.
5/2/2025
David V. VERIFIED CUSTOMER
I came to San Bruno genesis because my dealership closed I think due to bad extremely bad customer service . But shortly after arriving at San Bruno genesis I knew this was a different dealership , everyone was more than helpful knowledgeable and friendly. Laurence was the representative that helped me. My issues with my car and the problems I went thru at previous dealership were taken care of I would recommend genesis of San Bruno to any who would like to drive a luxury vehicle at an affordable price thank you San Bruno
5/1/2025
Peter S. VERIFIED CUSTOMER
Doug was super thoughtful, conscientious and courteous. He kept me well informed and his service and attentiveness were excellent.
5/1/2025
Kenneth M. VERIFIED CUSTOMER
Lawrence did a great job of keeping us updated to the minute during our visit. He explained everything and made it easy to understand. And he made us feel good about our purchase even though we bought it new 2 days ago and their were some issues.
4/30/2025
Rogelio M. VERIFIED CUSTOMER
Lawrence is awesome,
4/30/2025
Hrair G. VERIFIED CUSTOMER
Very good service
4/30/2025
Linnea H. VERIFIED CUSTOMER
Lawrence was professional and very helpful and courteous.
4/29/2025
Jeff S. VERIFIED CUSTOMER
He’s great!
4/29/2025
Jenessa R. VERIFIED CUSTOMER
Doug has been excellent in providing a service for his customers. While it’s been very frustrating dealing with the issues with the car, Doug has continued to be attentive and helpful to do what we can to fix the situation. I appreciate his level of service.
4/28/2025
Eugene B. VERIFIED CUSTOMER
Just wanted to let you know that the phones number you have is our business line. My number ****-****-xxxx. My wife’s number is ****-****-xxxx.
Thanks
4/28/2025
Frances L. VERIFIED CUSTOMER
It’s always a pleasure working with Lawrence Lee. He is extremely customer oriented and very knowledgeable,professional and through. He kept me informed every step of the way.
He told me if there was further problems with the condensation with my headlights to let him know immediately, which I did and it would be taken care of. I have much confidence with Lawrence that it will be done.
Thank you Lawrence for taking GREAT Car of me and my Beautiful GV70.
Frances L
4/27/2025
Junhee L. VERIFIED CUSTOMER
He is very kind.
He explained all about the maintenance and problem.
4/27/2025
Hyunsoon R. VERIFIED CUSTOMER
They finish the job in time perfectly.
4/26/2025
Mary Eleonor. VERIFIED CUSTOMER
Service was great.
4/26/2025
Do Hoon. VERIFIED CUSTOMER
Thank you very much for your professional sevices, Doug. Very supportive and informative. Highly appreciated!!
4/26/2025
Samuel O. VERIFIED CUSTOMER
I’m very happy for your service special you Larry Lee thank you for being there for me.