I was very happy with the service and Lawerence. Thank you.
6/7/2025
Norris M. VERIFIED CUSTOMER
After my complimentary wash yesterday I now have several scratches on my vehicle
6/6/2025
Sun Myung. VERIFIED CUSTOMER
Kept what he said initially to the point.
6/6/2025
Larry I. VERIFIED CUSTOMER
Great job by Larry hitting the estimated time my car would be finished. Can't wait till my next service appt with Larry.
6/5/2025
Danny A. VERIFIED CUSTOMER
Excellent customer service !
6/4/2025
Vivek B. VERIFIED CUSTOMER
Lawrence is great brand ambassador for Genesis and San Bruno Genesis. Very pleaae wwith iur interaction.
6/4/2025
Brady S. VERIFIED CUSTOMER
Lawrence is great! Very communicative and helpful.
The shop guys could use some guidance though on how to take better care of customer’s vehicles.
6/4/2025
Carolyn L. VERIFIED CUSTOMER
You always do a great job! Good service and the car comes back looking like new!
6/4/2025
Ben S. VERIFIED CUSTOMER
Helpful and responsive. Thank you.
6/3/2025
Michal W. VERIFIED CUSTOMER
Everything was great
6/3/2025
Rishi H. VERIFIED CUSTOMER
Lawrence was great . He helped answer all my questions and addressed all my concerns. Thanks!
6/1/2025
Joe T. VERIFIED CUSTOMER
Excellent service, thamks for making it easy.
6/1/2025
Jeff P. VERIFIED CUSTOMER
Lawrence was very responsive and kept me updated during the service
6/1/2025
Nisarg T. VERIFIED CUSTOMER
He was excellent, he is quick and give time to time update. I really recommendHi
5/31/2025
Katherine H. VERIFIED CUSTOMER
Fantastic! Attention to detail,respectful and excellent communication.
5/31/2025
Jeffrey W. VERIFIED CUSTOMER
Friendly and kept me posted about completed recall work
5/30/2025
Bruce J. VERIFIED CUSTOMER
I was told my car would be ready within one hour to one hour and a half for my service so I went to walk around seven hours later. I finally got my car you call that good service and what I was told was you put other cars in front of mine… that’s what Mr. Lee told me so that was the fact why didn’t you call me and tell me the car was going to be seven hours later and I could’ve taken an Uber home
5/29/2025
Larry H. VERIFIED CUSTOMER
Lawrence (Larry) was great!! He took very good care of me and my beloved GV80.
5/28/2025
Ramon D. VERIFIED CUSTOMER
Liz was great as usual! She is a very valuable member of your service team.
I'm not sure if I would go to San Bruno Genesis if Liz wasn't working there.
5/28/2025
Jehan C. VERIFIED CUSTOMER
Mr. Robinson went above and beyond and exhibited top notch customer care and service.