Steven was awesome! He was a pleasure to deal with, as is all the service staff that I've dealt with and met.
1/16/2025
Jenny H. VERIFIED CUSTOMER
I’ve been other dealer for service. They always wash my car but you didn’t ????
1/16/2025
Lauro G. VERIFIED CUSTOMER
Todo muy bien
1/15/2025
Humberto C. VERIFIED CUSTOMER
My complain and reason for dropping the car off was for not turning on on occasions. Issue was intermittently. The conclusion for the issue was a bad battery. The amount of checks the shop did were 2. It took 8 days for me to get my car back. 8 days off rental for 2 tests performed by your shop. No loaner provided. Huge loss of money for 2 test.
1/15/2025
Diana V. VERIFIED CUSTOMER
Very nice professioal man.
1/15/2025
Nelly L. VERIFIED CUSTOMER
Thanks
1/15/2025
Russell W. VERIFIED CUSTOMER
Everything was very smoothly handled today and the repair seems to be fine.
1/14/2025
Robert T. VERIFIED CUSTOMER
Everything well done.
1/14/2025
Crissundra R. VERIFIED CUSTOMER
Thank you. ????
1/13/2025
Joann B. VERIFIED CUSTOMER
He helped me when I walked in he explained everything to me and answered my question
1/13/2025
Jihyeon P. VERIFIED CUSTOMER
Joseph (Joey) was so nice and kind! I have been very satisfied with all the services i have received from him.he also has given me some advice and recommendations about the car which I truely appreciate! Thank you so much for everything!
1/13/2025
Oswaldo R. VERIFIED CUSTOMER
Matthew provided outstanding customer service.
Thank you.
1/12/2025
Raphael S. VERIFIED CUSTOMER
Steven was very efficient and got me a quote and explained the process for three different service items. He said the car would be done by 2pm, and it was. I thought the service was excellent!
1/11/2025
Pablo V. VERIFIED CUSTOMER
Great customer service
1/11/2025
Robert C. VERIFIED CUSTOMER
My appointment was at 8 AM. I was hoping that by getting an early timeslot, I would get out sooner. Approximately 20 people came and left during the six hour timeframe I was there, waiting for my car to be finished. There was no communication to me about the status of my car, nor was I advised that the vehicle was done until I asked Kevin myself. I personally felt that they had forgotten about me and only remembered when I brought it up.
1/11/2025
Howard J. VERIFIED CUSTOMER
1st service on 2024 Sonata hybrid.
1/10/2025
Aruther R. VERIFIED CUSTOMER
Everyone was very friendly and helpful. the service team is very knowledgeable about car repairs and troubleshooting problems. thank you very much for making my repair and service work very easy and comfortable.
1/10/2025
Alma M. VERIFIED CUSTOMER
Thank you Steven! He’s the best give him a raise pls
1/10/2025
Raul R. VERIFIED CUSTOMER
Your technician was very helpful keep up the good job thanks.
1/9/2025
Betsy G. VERIFIED CUSTOMER
Although my two previous services were okay, I’ve been greatly frustrated by my inability to make appointments online. You’re appointment website is terrible. You don’t have a comprehensive list of services listed so customers have to either click whatever option is closest or they have to call. If you had all your services available (including the coupons) you’d be able to manage the mechanics schedule better. It’s inefficient to do it this way and it leaves customers waiting way too long sometimes because the mechanic falls behind on cars ahead of them in line. Managing appointments based on service times would help keep customers waiting in the dealer for exactly the time they expected. There’s no point in someone scheduling an 8am if the mechanic won’t look at their car until 1-2 hours later. It just wastes everyone’s time. Creating more efficient scheduling would greatly improve customer satisfaction.