I waited almost 4 hours for a simple oil change that should’ve been just an hour. After calling beforehand. I take medication and unable to be in a place for longer than 2 hours. I was stranded I had no one to pick me up. This is unfair. They also offered to upsell me and could get me out half that time including the oil change. How is that possible seems unreal.
2/2/2025
Joseph W. VERIFIED CUSTOMER
So far I am fully satisfied the service with the first visit ????
2/2/2025
Ching L. VERIFIED CUSTOMER
Steven provided a five star service during my visit. The whole process was quick and easy. I would definitely recommend him and this location for services needed.
2/1/2025
Heather C. VERIFIED CUSTOMER
Thank you for your help ^^
2/1/2025
Joseph Arthur. VERIFIED CUSTOMER
Matthew was very helpful and I was very satisfied with the whole experience
2/1/2025
Narayanan, Preethi. VERIFIED CUSTOMER
Thank you! He was really nice and helpful :)
2/1/2025
Joseph G. VERIFIED CUSTOMER
Joseph was very friendly and welcoming
1/31/2025
Stephanie R. VERIFIED CUSTOMER
Hi, my car has been vibrating a lot & I didn’t have this issue before.. all I got was an oil change..
1/30/2025
Cristian S. VERIFIED CUSTOMER
I really appreciate how Joey is very informative, explains everything and accommodating to the needs. He's done a great job, I live about an hour away but travel to always get my maintenance here because of his costumer service
1/30/2025
Emily L. VERIFIED CUSTOMER
He was very friendly and professional. He made the whole process very easy.
1/30/2025
Albie P. VERIFIED CUSTOMER
The service team at this location are exceptional. They are the reason why I only frost my car with you all at Cardinale El Monte
1/30/2025
Francisco B. VERIFIED CUSTOMER
Amazing thank you
1/30/2025
Alfonso V. VERIFIED CUSTOMER
Thank you Matt for professionalism
1/29/2025
Rigoberto N. VERIFIED CUSTOMER
Todo bien con el servicio, este nomás tengo un problema, me maltrataron un poco mi carro, la funda del volante lo rompieron y también este estrellaron la jaladera del cofre Todo bien yo pienso que tiene que tener un poco de cuidado con los carros de los clientes porque los clientes llevan los carros arreglar no a que se los maltraten. Tengan más cuidado en eso, ya sea con el mecánico o con el que trae los carro
1/29/2025
Donald S. VERIFIED CUSTOMER
The car was ready more than a hour early. Thanks again Don
1/29/2025
Yehouda M. VERIFIED CUSTOMER
He exceeded expectations by saving me an hour. Getting me in and out quickly.
1/29/2025
Carina W. VERIFIED CUSTOMER
Thank you for being very kind, transparent and helpful! Appreciate you!
1/27/2025
Mari B. VERIFIED CUSTOMER
Matthew was friendly and took care of everything. He was efficient and with excellent service. Thanks Matthew! Manager Brent was also great- always a pleasure to work with. Thanks Brent!
1/26/2025
John V. VERIFIED CUSTOMER
Excellent customer service! Thoroughly explained what services were being done. There was also a recall item which required me to leave my vehicle overnight - no problem as I was provided with a loaner car. My vehicle was shiny and clean when I picked it up.
Steven is 5 stars; courteous, professional.
1/26/2025
Timothy L. VERIFIED CUSTOMER
Joey was exceptional in helping me resolve the issue