Calvin, the service technician was friendly and helpful.
1/3/2024
Rene P. VERIFIED CUSTOMER
Great friendly fast service with a smile!
1/2/2024
Albie P. VERIFIED CUSTOMER
I have been to two other Hyundai dealerships and after having been to yours, I refuse to go elsewhere. I almost always have dealt with Joey and he is exactly what I expect from my experience. He is friendly, knowledgeable, and supportive. I refer everyone to this dealership mostly because of him.
12/31/2023
Evan C. VERIFIED CUSTOMER
There were a couple of places(outside) that there was trash. Also the customer bathrooms were out of order as was the drinking fountain.
12/31/2023
Rose H. VERIFIED CUSTOMER
From the time I arrived til pick up his attention was awesome. He is very professional was wonderful
12/31/2023
Beatriz H. VERIFIED CUSTOMER
I have been taking my car to this dealership for my services and have referred 4 family members to it aswell. Today I came back sooner than my usual service time due to noticing my oil light flashing. When I had called in advanced and was told I can bring my car in to have it checked out . Based on the assessment done by the technician i was told their was a hairline crack on my oil pan and it was likely done the last time my oil was changed. When I was told I had to pay for replacement of the part I was dissapointed. How can I receive a phone call telling me it was most likely broken during the last oil change yet I have to pay for it to be fixed due to wear and tear . I told the manager on the line do not do anything and just leave the car as is and I’ll take the car elsewhere Upon arrival I realized they did the oil change which is pointless since the oil will still leak out and I was required to pay for the oil change. Then the girl who was charging me at the end was absolutely rude and talked to me in a condescending manner. Do better !
12/31/2023
Lawton G. VERIFIED CUSTOMER
Thank you. Yes, Kevin was great and we will constantly bring our cars for service even though there are other Hyundai service departments closer to where we live.
12/30/2023
Marcelino D. VERIFIED CUSTOMER
I bought my 2023 Hyundai tucson back in March and I took in for driver seat repair the Leather Started Separate . Al.so Engine Had loss of power when pressing on gas I called Leo my sale Is adviser ,He director me to kevin in service he was great took care of me .service department has great Poeple working there they are why I will always return. Over all the whole Dealership they care about the poeple that walk in its great to go somewhere and everyone Recognize you and this why this dealership #1 in my book thankyou all see you in the new year.
12/30/2023
Dennis S. VERIFIED CUSTOMER
Joseph did an excellent job. He got me in and as promised. out
12/30/2023
Alex Blanco. VERIFIED CUSTOMER
Fantastic Service very nice people to deal with
12/30/2023
Leopoldo P. VERIFIED CUSTOMER
Thank you
12/30/2023
Robert Morales. VERIFIED CUSTOMER
The wait and hold times are unacceptable. Never have I waited 48 min to talk to service advisor about status of my vehicle. 48 the first time and ove 30 min the second. I drove down there and all 3 service persons were on their computers and not on the phone. Very disappointing
12/29/2023
David S. VERIFIED CUSTOMER
Nothing specific to Joseph, but possibly a number system or automated check-in for those with appointments would be helpful.
12/29/2023
Simon W. VERIFIED CUSTOMER
Thanks
12/28/2023
Deb Z. VERIFIED CUSTOMER
Saul is an absolutely amazing representative I'm happy to have my car back.
Saul is a kind, professional hard worker...give that man a raise he deserves it..HAPPY NEW YEAR!!!
12/28/2023
Manuel C. VERIFIED CUSTOMER
It would help to fax or email the final charge sheet to cashier when service is completed so as not to have to wait for charges at service desk
12/28/2023
Jimenez S. VERIFIED CUSTOMER
Why does my Santa Cruz hand book has use 0W20 you used 5W20 ???
12/28/2023
Ana M. VERIFIED CUSTOMER
Mr. Quintero is very friendly and helpful every time my car is serviced.
12/28/2023
Antonia P. VERIFIED CUSTOMER
Yes the job was completed thank you to the mecanic's, and the service that I received
12/27/2023
Velasquez R. VERIFIED CUSTOMER
Kevin was prompt and explained the process well. He also helped me out by leaving my keys with the sales department since I could not pick up the car by the time the shop closed