Joey has consistently been my go to person. He is so quick to get back to me and get me fit into the schedule. Whether it’s maintenance or an update for my cars system. He’s amazing.
7/20/2026
Karissa F. VERIFIED CUSTOMER
I feel like you were unable to answer my questions. My car is in the same state as it was when I dropped it off. Even know when I looked up the part it wasn’t the price quoted. I feel like I am getting swindled at the dealership
7/19/2026
Bridgette S. VERIFIED CUSTOMER
Joseph is outstanding! I wouldn't trust my vehicle with anyone else! He addresses all my concerns and is always respectful and professional. I appreciate him keeping me posted and up to date.
7/19/2026
Nathan B. VERIFIED CUSTOMER
Nothing to add at this time. Keep up the good work
7/18/2026
Cipriano L. VERIFIED CUSTOMER
It was very bad a long time for a oil change
And Also the maintenance team
Trying to do work
Unnecessary on my Nissan Rouge
Almost 4 hrs waiting
7/18/2026
Angelina S. VERIFIED CUSTOMER
I asked for my windshield wipers to be replaced. They replaced the front but not the back. I need all of them replaced, unfortunately. Sorry.
7/17/2026
Jose R. VERIFIED CUSTOMER
Okay sounds great thanks you to all...
7/16/2026
Michael S. VERIFIED CUSTOMER
Everything was awesome and Joseph was very helpful.
7/16/2026
Chen L. VERIFIED CUSTOMER
I hope the waiting time for diagnostic of my car would be sooner than 3 days. Thanks to Joseph has been really helpful to try his best.
7/16/2026
Iris S. VERIFIED CUSTOMER
Was told the wait would be 2.5 hours (I had an appointment and was even early). After almost 2.5 hours of waiting, my car was STILL in the service line. I wasn’t updated that my car would take longer than the original time frame. I wasted my time, had to leave to pick up my kids and all I got was, sorry and no solution. I got my car back and left. Be realistic with your times! And do not inundate your mechanics with all these appointments that they clearly cannot complete in the bs time frame that the people in service give the customers. Super upset and very dissatisfied.
7/15/2026
April G. VERIFIED CUSTOMER
I am very disappointed that you no longer offer shuttle service to your customers. I am paying for my vehicle's service and only live about a mile away. Bringing back the shuttle service would greatly improve the customer experience.
I'm also disappointed that there are no discounts available. The cost of a tire rotation is much higher than I expected.
7/14/2026
Brent S. VERIFIED CUSTOMER
Hello.
Coincidentally I received and completed the Hyundai survey earlier today
I gave Kevin M. and your Cardinale dealership, high marks and it was deservedly so…I likewise posted positive feedback on Google.
Thank you again for your professionalism and resolving my car issues.
Sincerely, Brent S
7/13/2026
Donna F. VERIFIED CUSTOMER
I suggest getting a few chairs for those of us with knee, or back problems to sit on while waiting to check in.
7/12/2026
Ann K. VERIFIED CUSTOMER
My car was in because it wouldn’t take a charge. It was fixed but when I picked it up, it was completely discharged. I thought as a courtesy you would have charged it for me. A small thing, but it irked me. Especially as there is always a wait at the service desk.
7/11/2026
Arnold L. VERIFIED CUSTOMER
My car was not washed after service. Car came back dirty.
I am requesting a refund of $100 for my inconvenience
****-****-xxxx
7/11/2026
Cynthia R. VERIFIED CUSTOMER
I wish I was offered a rental car!
7/11/2026
Brian L. VERIFIED CUSTOMER
Advisor busy multi tasking, doesn’t answer many of my questions, priority was to upsell, zero customer service, i dont think she’s good at this, not knowledge on why/ what.
7/11/2026
William W. VERIFIED CUSTOMER
Exceptional service with a smile
7/10/2026
Troy V. VERIFIED CUSTOMER
I paid $125.25 for an oil change and my vehicle is showing that this service is still needed. I am worried that I may have paid for services not rendered. This has been an ongoing nightmare with this citrus of a vehicle.
7/10/2026
Michael B. VERIFIED CUSTOMER
Ricky‘s by the kindest, most outgoing personnel that I’ve ever experienced that had to do with receiving any type of customer help you made me feel important you made me feel that my problems are his problems and he made sure that everything was taken care of down to the T I highly encourage anyone to go through him because he will make sure that all your problems with your car will get solved and you will pay fair prices and he will make sure that you leave safe and happy