Sophia was amazing!! Thank you for all your help and for your outstanding service
4/4/2026
Villa N. VERIFIED CUSTOMER
Kevin is always very helpful and respectful, excellent customer service!
4/4/2026
****D. VERIFIED CUSTOMER
Great teamwork, great feedback very professional and very communicative.
4/3/2026
Gerls A. VERIFIED CUSTOMER
Ricardo was helpful and answered all my questions.
4/3/2026
Reynaldo B. VERIFIED CUSTOMER
Awesome job to the entire team thank you so much
4/3/2026
Ronnie K. VERIFIED CUSTOMER
Too loud in the area where we interact with the service advisor. Music is way too high so makes it hard to concentrate and communicate well. Also no seating, just makes for an unsatisfactory customer experience. At least turn down the music. Also you have your service advisors pitching the “premium” service which isn’t really necessary. Customers want to pay less and get good basic service, not go for the premium service in vast manority of cases. The 3 tier system is really annoying. Thanks.
4/2/2026
Endang A. VERIFIED CUSTOMER
Kevin very helpful and beyond expectations. He's good, appreciate him. Hyundai very lucky to have him.
4/2/2026
Mari K. VERIFIED CUSTOMER
Joey has been one of the best team members we've worked with at Hyundai. He's a pro and really goes out of his way to make sure we are cared for. Really appreciate all the work and communication.
Thank you!
4/2/2026
Franklin F. VERIFIED CUSTOMER
Sofia was great!
4/2/2026
Jessica A. VERIFIED CUSTOMER
Great Job. Thank you for the quick service.
4/1/2026
Oscar R. VERIFIED CUSTOMER
Sofia was very attentive and explained all work done very informative thank you
4/1/2026
Micheal L. VERIFIED CUSTOMER
I had some issues with my brand new Hyundai Ionic 5. Ricky and Brent went the extra mile to resolve the issue to my satisfaction.
4/1/2026
Gabriel C. VERIFIED CUSTOMER
Kevin Molina was awesome to work with. He even had my car plugged into the fast charger so it was ready to go when I picked it up. Great experience.
3/31/2026
Daniel S. VERIFIED CUSTOMER
Great service by Ricardo
3/31/2026
Amy M. VERIFIED CUSTOMER
Joey has been my go to person for all concerns of my car. He is so quick to get back to me and has navigated me getting my car serviced quickly every time. He is honestly the best to work with. I cannot speak any higher of him. I have referred him to people I know and I know without a shadow of a doubt that he will take care of them just as well!!!!
3/28/2026
Jasper C. VERIFIED CUSTOMER
Joey had great customer service!
3/28/2026
Miguel T. VERIFIED CUSTOMER
I have come here only due to the fact that it is closer to my house. If it wasn’t for that I would be 100% going to cerritos instead
. I have had a history of coming here due to electrical issues with lights and now a check engine light and El Monte never fixes the the problem, k my prolonged it while Cerritos handled it. El Monte has honestly returned my car in worse shape than I leave it in and I’ve completely lost my trust in them and would rather drive further to Cerritos where I know the job will get done right.
3/28/2026
Bryan B. VERIFIED CUSTOMER
Kevin took the time to understand what I needed to get done and got the right Personnel involved to help make sure that we come to some resolution as soon as we get the back ordered parts