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Real Reviews from VERIFIED CUSTOMERS
Cristian S. VERIFIED CUSTOMER
I really appreciate how Joey is very informative, explains everything and accommodating to the needs. He's done a great job, I live about an hour away but travel to always get my maintenance here because of his costumer service
1/30/2025
Emily L. VERIFIED CUSTOMER
He was very friendly and professional. He made the whole process very easy.
1/30/2025
Albie P. VERIFIED CUSTOMER
The service team at this location are exceptional. They are the reason why I only frost my car with you all at Cardinale El Monte
1/30/2025
Francisco B. VERIFIED CUSTOMER
Amazing thank you
1/30/2025
Alfonso V. VERIFIED CUSTOMER
Thank you Matt for professionalism
1/29/2025
Rigoberto N. VERIFIED CUSTOMER
Todo bien con el servicio, este nomás tengo un problema, me maltrataron un poco mi carro, la funda del volante lo rompieron y también este estrellaron la jaladera del cofre Todo bien yo pienso que tiene que tener un poco de cuidado con los carros de los clientes porque los clientes llevan los carros arreglar no a que se los maltraten. Tengan más cuidado en eso, ya sea con el mecánico o con el que trae los carro
1/29/2025
Donald S. VERIFIED CUSTOMER
The car was ready more than a hour early. Thanks again Don
1/29/2025
Yehouda M. VERIFIED CUSTOMER
He exceeded expectations by saving me an hour. Getting me in and out quickly.
1/29/2025
Carina W. VERIFIED CUSTOMER
Thank you for being very kind, transparent and helpful! Appreciate you!
1/27/2025
Mari B. VERIFIED CUSTOMER
Matthew was friendly and took care of everything. He was efficient and with excellent service. Thanks Matthew! Manager Brent was also great- always a pleasure to work with. Thanks Brent!
1/26/2025
John V. VERIFIED CUSTOMER
Excellent customer service! Thoroughly explained what services were being done. There was also a recall item which required me to leave my vehicle overnight - no problem as I was provided with a loaner car. My vehicle was shiny and clean when I picked it up. Steven is 5 stars; courteous, professional.
1/26/2025
Timothy L. VERIFIED CUSTOMER
Joey was exceptional in helping me resolve the issue
1/26/2025
Anel H. VERIFIED CUSTOMER
Flores was great as usual. He’s patient, nice and informative.
1/26/2025
Anna S. VERIFIED CUSTOMER
Excellent Service!
1/26/2025
Anthony A. VERIFIED CUSTOMER
Completely satisfied very professional
1/26/2025
Rose G. VERIFIED CUSTOMER
Oil light was on when car was taken in.Car should have been inspected correctly the first time. Had to go back again to be told it was the sensor. Should have been told that from the get ho if the car would have been checked correctly.Then to make matters worse I was over charged for labor. $200.00 per hr. It took one hour for labor and instead of being charged the $200 charged $600.00 I am going to dispute these charges. I am willing to pay but what is fair for 1 hour of labor
1/26/2025
Moorelee B. VERIFIED CUSTOMER
Joey was very helpful. Thanks for pre diagnosis of things that could be hazardous.
1/26/2025
Rod R. VERIFIED CUSTOMER
Excellent service! Joseph is outstanding! Great job. Very satisfied. 10 out of 10. No complaints!
1/25/2025
Angel A. VERIFIED CUSTOMER
Joey was great. Patient and respectful
1/25/2025
Rachel B. VERIFIED CUSTOMER
There is a rattling sound left behind in trunk that was not there before taking it in for service, it's really annoying and a blatant mistake. It's complete negligence because the workers had to close the trunk and hear it before giving back the keys to the vehicle. Also the car was down for at least 90 minutes before I was told it was done with service and I wasn't notified until inquiring about it after 4 hours which was the absolute end of the estimated time. Completely unprofessional by the person handling this situation.
1/25/2025