Rep indicated windshield wiper fluid would be topped off and it was not.
3/28/2025
Laura B. VERIFIED CUSTOMER
Matt was rude and unprofessional. He tried to upsell me on $3000 worth of work that I didn’t need when I came in for a recall. His communication skills are abysmal. Your customer service is lousy. If anything happens to my car in the next Four days before I can get it into a real mechanic to check it out, you will have a fight on your hands. There is no way in hell I would ever recommend you to anyone.
3/28/2025
Debra M. VERIFIED CUSTOMER
Julio was very professional! He answered all my questions and had my service completed quickly. He even spent time helping me with my Apple Car Play! Such a relief! Thanks Julio.
3/27/2025
Silvia C. VERIFIED CUSTOMER
Matthew Lopez, is very knowledgeable and very Patient Advisor he explained everything in detail plus he was very friendly Professional. I will keep coming back to get my serviced at Cardinale Hyundai of El Monte.
3/27/2025
Nicole N. VERIFIED CUSTOMER
Julio is a sweetheart and takes good care of me. Everyone is polite and accommodating. Hope the construction is done soon.
3/27/2025
Maxwell C. VERIFIED CUSTOMER
Didn’t fill washer guild after a multipoint inspection. However was a very fast turn around so I appreciate that. Not all bad.
3/26/2025
Efrain B. VERIFIED CUSTOMER
I had a great experience working with Kevin. He was very patient with all the questions I had and extremely knowledgable with his answers. He made sure I felt informed and comfortable throughout the entire process. I really appreciated his professionalism and friendly attitude. Great experience overall.
3/26/2025
Kathy C. VERIFIED CUSTOMER
Myron was amazing and very attentive. My experience at other Hyundai dealerships have been less than stellar, and deeply affects my decision to continue driving a Hyundai vehicle. I have been use to driving luxury brands and have always had exceptional service. Myron delivers that same level of service. Perhaps other employees can level up to his stature.
3/26/2025
Visman C. VERIFIED CUSTOMER
Joseph was very professional
3/26/2025
Josue M. VERIFIED CUSTOMER
El Monte Hyundai has ALWAYS TAKEN GREAT CARE OF ME and I literally mean me too, I had my appointment already and didn’t want to cancel and it so happened I had just got injured- the secretary let me recline a seat in a car to give my back a pain break- I AM SOO THANKFUL FOR HER CONSIDERATION! The Hyundai El Monte Team IS THE BEST and I can literally say that in fact of comparing with Glendora.
3/25/2025
Jennifer M. VERIFIED CUSTOMER
He was super helpful and friendly. He went beyond my expectations to help me and my family.
3/24/2025
Candice T. VERIFIED CUSTOMER
thamks for making the recall service an easy experience!
3/24/2025
Sandy L. VERIFIED CUSTOMER
Matthew exceeded our expectations, we were in a bit of a last second rush that conflicted with the schedule and he was able to respond to our lack of time. He had our time and best interest in mind rather than keeping us waiting any longer.
3/23/2025
Luis M. VERIFIED CUSTOMER
Excellent service
3/23/2025
Vahe B. VERIFIED CUSTOMER
Myron was great and he has great personal skills.
3/23/2025
Diana V. VERIFIED CUSTOMER
KEVIN is friendly and professional. I can trust CarginaleWay to perform excellent work.
3/22/2025
Kenneth Y. VERIFIED CUSTOMER
Very poor service.. took over 2 hrs to find out my car haven't even started because someone move my car to the roof. I had to ask the young man that checked me in to find out. Furthermore, not even an apology was offered. If u want the detail u can call me or read my review on yelp
3/22/2025
Esperanza R. VERIFIED CUSTOMER
Absolutely knows how to sell! HE is very caring and understanding about the customers needs. I just came for an oul change, and drove off in a new ride! Give that man a raise! asap!
3/22/2025
Nancy N. VERIFIED CUSTOMER
Myron went above and beyond to make sure my car was taken care of in a timely manner. That dealer has some challenges as it is under construction. But I was cared for well.