He is very professional and goes beyond his duties to assist the customer. He is very respectful, responsible, and he always
Gives the customer update and time frames of your vehicle status.
4/3/2025
Sara Q. VERIFIED CUSTOMER
Great customer service!!! Timely and affordable oil change. The “Thank you” note and Hershey kisses were a nice touch. Thank you.
4/3/2025
Drew P. VERIFIED CUSTOMER
Thank you for the great service!
4/3/2025
Victoria B. VERIFIED CUSTOMER
Good csr
4/3/2025
Jaselyn G. VERIFIED CUSTOMER
Julio is the best, thank you for great service!
4/3/2025
Cynthia F. VERIFIED CUSTOMER
Nobody seemed to want to work, let alone help me. I’ve always thought customer service at Cardinalw was bad, but now it’s even worse! Your service people should be trained more! They are a turn off. I was very dissatisfied with my visit today! All I wanted was to have my odometer read for MPG program. The person said it doesn’t exist anymore. When I asked him to call Hyundai MPG, he said he didn’t have the phone no. He should’ve researched it to find out their phone no. He actually asked me, the Customer, if I knew the number! He was just plain lazy! And after he went to my car to read the odometer, finally, he just left without a word to go back to the trailer. I was standing right there! No, I’ll be right back, would you like to wait here, nothing at all! He just left without a word until I called him back. I asked, are we done? Where are you going? He just completely ignored me! Just awful customer service!
4/2/2025
Alisa W. VERIFIED CUSTOMER
Excellent service
4/2/2025
Jeshow Y. VERIFIED CUSTOMER
Joseph was super professional and communicative. I've had issues with this dealership for some time but Joseph has completely changed my mind.
4/2/2025
Guillermo C. VERIFIED CUSTOMER
Thanks for working so quickly to get the car back on the road!
4/1/2025
Eugenia M. VERIFIED CUSTOMER
Julio was great, very professional and friendly.
4/1/2025
Madelynn M. VERIFIED CUSTOMER
Joey called me to schedule my service and was able to accommodate me the following day! He was kind, professional and had my car ready for pickup within 2 hours, which was crazy considering I was a walk-in on a Saturday. Thank you for your assistance, Joey!
3/31/2025
Sarah F. VERIFIED CUSTOMER
Yes was satisfied ,but like to have more details provided about the issue , before I walk away , and have return to ask , which is not easy due my age .
3/31/2025
Kevin M. VERIFIED CUSTOMER
Matt was very friendly and attentive 10/10 fast and excellent service
3/30/2025
Geoffrey C. VERIFIED CUSTOMER
I was really frustrated that the recall part wasn’t available so I have to bring my car back again. I wasn’t told about that when I made the appointment.
But it doesn’t matter if I was tomd the part should have been available so I wouldn’t have to make two trips.
3/30/2025
Mary Jo. VERIFIED CUSTOMER
Julio was very helpful and gave excellent service. His help fullness will keep me going back.
3/30/2025
Joseph Arthur. VERIFIED CUSTOMER
Took a little longer than I wanted, but everyone was very good
3/30/2025
Deette K. VERIFIED CUSTOMER
My car is driving great! Thank you so much for being so thorough and for fixing my headlight for free. The service took longer than expected but I can tell by the way the car is driving that it needed that much care and attention. Thank you again!
3/29/2025
Alexandra A. VERIFIED CUSTOMER
Big thanks to Matthew Lopez for making my oil change so quick and easy! He got it done super fast and just in time before my trip to AZ. Really appreciate the great service. I’ll definitely be coming back to him for all my future services. Thank you so much Matthew!