Joseph helped me understand what needed to be done for my 23 Tucson. Gave me a fast appointment and gave me piece of mind that my vehicle
Repairs will be done in a timely manner! Amazing and friendly customer service was provided.
3/22/2025
Graeme W. VERIFIED CUSTOMER
done right done fast and Kevin was great.
3/21/2025
Jeshow Y. VERIFIED CUSTOMER
Joseph was very professional and delivered on his word to complete services within an hour. He tried his best to help me even when a reserved car loaner was not available.
I think there needs to be a better system for loaners because I called twice to confirm a loaner would be available. And, when I arrived, it was unavailable.
However, Joseph did great to help me.
3/21/2025
David D. VERIFIED CUSTOMER
Thank you.
3/20/2025
Raul R. VERIFIED CUSTOMER
I’m well satisfied.
You guys did the service ahead of time.
Thank you.
3/20/2025
Jenny T. VERIFIED CUSTOMER
I received excellent customer service from Joseph Flores. He was communicative and constantly kept me up to date and informed, and was a very kind, pleasant person to talk to.
3/20/2025
Cristian S. VERIFIED CUSTOMER
Joseph was great, he was really attentive and communicated everything well. He looks to help me to the best of his ability and appreciate his dedication
3/20/2025
Quoc L. VERIFIED CUSTOMER
Excellent customer service.. very friendly.
5 stars service
3/20/2025
Enrique U. VERIFIED CUSTOMER
Add an appointment for diagnostic on my vehicle on a Thursday morning. I was told that they might not get to it even though I made an appointment. Called Friday, Monday, and Tuesday for an update and never heard back from Kevin. Only would receive texts but he never responded to any of my questions until he said my car was ready on Tuesday. I left him 3 messages with other members but he never called back once. It was a very frustrating experience. Once I got my car back on Tuesday, the whole inside of the car was filled with dust as I imagine that they left the windows open for all those days. The lack of communication was very frustrating and my car being very dusty.
3/19/2025
Baltazar G. VERIFIED CUSTOMER
Mr Watts was attentive when I entered the make shift office of the service center. He took care of me despite being late on my appointment time. I am satisfied and I hope he will stay for a while.
The only thing though during scheduling of my appointment I was not made aware that there is an on going construction.
3/19/2025
Daniel C. VERIFIED CUSTOMER
I didn’t appreciate showing prior to 7 a.m. and no one was present in the office. I wouldn’t have made an appointment at that time if I was gonna have to wait for everyone to show up. It also meant having to wait for everyone finish settling in before getting any help. The person who helped me, Myron was fine, but what I didn’t appreciate was the miscommunication when making my initial appointment. I called prior asking if I was gonna have to pay out of pocket for anything, I was told no. If they had just checked my vehicle status, they would’ve seen all of the items that I needed to actually get maintenance on, and just had better communication.
3/19/2025
Ana A. VERIFIED CUSTOMER
Myron was very nice.
3/18/2025
Susan K. VERIFIED CUSTOMER
Car works great. They were up front with the estimate and stuck with it. The work was completed in the estimated timeframe.
3/18/2025
Dennis K. VERIFIED CUSTOMER
I would like to get my trunk open for some reason I can't open it appreciate anything you can do to open it for me thank you
3/18/2025
Julio V. VERIFIED CUSTOMER
Kevin was very nice, patient and informative from beginning to end! Keep up the good work!
3/17/2025
Michael L. VERIFIED CUSTOMER
Matthew was fine but i have very serious issues with the charges and the process. I have stopped payment on the credit card until i am able to talk with the General Manager about this. ****-****-xxxx
3/17/2025
Goergette A. VERIFIED CUSTOMER
5 star rating for service engineer. Knowledgeable helpful answered. Promptly called when service was done. Explained in detail was was donwould definitely come back.
3/17/2025
Annemarie P. VERIFIED CUSTOMER
Julio was friendly and knowledgeable. The service was done very quickly which made me happy.
3/16/2025
Edward G. VERIFIED CUSTOMER
my service representative was great Julio did a great job keeping me informed on my car's needs
3/16/2025
Ernesto T. VERIFIED CUSTOMER
Matthew was awesome, he assisted me and kept me informed with the progress of my vehicle. I am satisfied with the service provided.