Thanks for making everything easy John, see you next time!
10/14/2025
Chase S. VERIFIED CUSTOMER
Recurring issue, I'm still not sure root cause has been addressed. Also, it took 6 days, with very little work done.
10/13/2025
Karla R. VERIFIED CUSTOMER
John was great! Courteous, funny and very helpful. I’m glad I went to him.
10/13/2025
Blanca G. VERIFIED CUSTOMER
WOW and more WOW
10/12/2025
Josefina D. VERIFIED CUSTOMER
Thank you for your help and communication. Very much appreciated.
10/12/2025
Lyles G. VERIFIED CUSTOMER
John Kim was very knowledgeable and was able to help us with no problem. He knew exactly what needed to be done and informed us of the time frame for the service. He even informed us ten minutes before our car was ready to let us know that the service would be completed soon, he is a great customer service representative
10/11/2025
Julio R. VERIFIED CUSTOMER
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10/11/2025
Antonio M. VERIFIED CUSTOMER
Oil change took over 3 hours long!
10/11/2025
Judd H. VERIFIED CUSTOMER
John was very helpful
10/11/2025
Amy Catherine. VERIFIED CUSTOMER
Josh was very helpful with my car today! He patiently explained everything about changing my air filter and was very knowledgeable. Great service!
10/11/2025
Gustavo S. VERIFIED CUSTOMER
Thanks for the great service Hyundai provided for my Hyundai Santa Cruz always great customer service.
10/11/2025
Luciano G. VERIFIED CUSTOMER
Joey is extremely professional and likeable!!!
10/10/2025
Jake V. VERIFIED CUSTOMER
Joseph was informative, friendly, and helpful
10/10/2025
Joshua S. VERIFIED CUSTOMER
John took me in when arrived without an appointment after their cut off time. He saw that I was travelling from a far, and he fit me in without questioning it. I really appreciate the gesture, and I’m glad I was able to get the car serviced!
10/9/2025
Janise N. VERIFIED CUSTOMER
My tires were not rotated. I know because the top (R) tire is a different brand from all the other tires. Not only that, the PSI is different on all the tires ranging 35, 36, 38, 39. We also understand that you guys are remodeling but cmon now. We appreciated the kindness shown by the staff but at the end of the day, a job a job and the job was not satisfactory.
10/6/2025
Ferdinand H. VERIFIED CUSTOMER
I really appreciate Ray for taking care of reporting, getting approval, and ordering the replacement tail light. He is always giving me update for any progress and scheduling the repair. Simply the best customer service experience.
10/6/2025
Heather W. VERIFIED CUSTOMER
Unhappy about the extra 3% credit card fee. Legitimate Merchants do not charge their patrons these extra fees. It’s even worse when there is no mention of it on the invoice or by the clerk. In addition, you do not take personal checks, so the only option to avoid service fees is to pay
10/5/2025
Dosun K. VERIFIED CUSTOMER
Service provided by John Kim was excellent. Service was on time and smooth.
10/5/2025
Christopher L. VERIFIED CUSTOMER
Normally don't leave bad feedback, because I know that it impacts the folks that helped me, but after being told my car was ready at approximately noon, I arrived at the dealer about 30 minutes after, but was stuck at the dealer for an additional 1+ hr waiting for my car to be brought to me. Didn't help that since the dealership is under construction there is no proper waiting area. I appreciate Joey and the other folks that helped, but 1+ hr waiting after being told the car is ready is excessive.
10/4/2025
Deena A. VERIFIED CUSTOMER
Julio's service was great except theI waited 3 hrs for an oil change and tire rotation. No car wash because of construction. I have left Diane my concerns about the Customer Service Lounge and nothing for us.