The report said they added air in my tires when they didn’t. They kept my center console open. Didn’t receive a report on what needed to get service done in the future such as tires conditions , fluids conditions , or any other conditions I need to keep an eye on for the near future.
11/19/2025
Tomas J. VERIFIED CUSTOMER
Ricardo was great.He got my car back same day.Great attitude by all in office.
Thank you !
11/18/2025
Zaw Y. VERIFIED CUSTOMER
I found scuff marks on the interior panel of driver door after master window switch replacement.
11/17/2025
Velasquez R. VERIFIED CUSTOMER
You need better coordination with customer that show up with appointments. I confirmed with a customer they had a later appointment I had 8 am and the customer had 9:30am. Please hold accountable managers that are supposed to train their team on how to expedite and coordinate incoming customers.
I lashed out at the service adviser who helped me but quickly realized that it’s you management team that I should be upset with. The service tech did the best they could do and was calm and professional. I applied for my behavior as it is not his fault his team leader doesn’t have a better efficient way of checking in customers with appointments
11/17/2025
Lawren M. VERIFIED CUSTOMER
Great service advisor and speedy service. Thanks.
11/17/2025
Christina A. VERIFIED CUSTOMER
Mr
Kim has excellent people's skills was able to explain what was wrong with my car also it helps that he is bilingual. I hope he stays since I have nothing good to say about other employees in that dept
11/16/2025
Kim, Yang. VERIFIED CUSTOMER
None
11/16/2025
Joel V. VERIFIED CUSTOMER
Very helpful
11/16/2025
Deshields R. VERIFIED CUSTOMER
Very efficient
11/15/2025
Vigen K. VERIFIED CUSTOMER
First, after the service, my car was parked outside all windows wide open. I wasn’t called or informed the work is done. For 20 min I was trying to find someone to close the windows. And after I drove home I noticed the tires pressure was not adjusted, as was written on the paper. All 4 tires had different pressure - 3.7, 3.2, 3.4, 3.3. Normal pressure is 3.6 psi for all 4. Overall I am disappointed and unhappy.
11/15/2025
Mizpaty G. VERIFIED CUSTOMER
Jon was amazing and made it a great experience I would definitely request his assistance next time and would refer my friends and family to him. Thanks Jon
11/15/2025
Jennie C. VERIFIED CUSTOMER
Kevin is very courteous and professional with
great attitude. I deeply appreciate his excellent
service.
11/14/2025
Min K. VERIFIED CUSTOMER
John Kim is very kindly explained of my questions
11/14/2025
Win T. VERIFIED CUSTOMER
Kevin Molina is very nice person and help me and others customers.
11/14/2025
Khaled A. VERIFIED CUSTOMER
Yes I'm very satisfied
11/13/2025
Naomi H. VERIFIED CUSTOMER
John is very attentive and patient with figuring out my car's issue. Good at communication.
11/13/2025
April G. VERIFIED CUSTOMER
He was very polite and explained the services and estimated time.
11/13/2025
Scott B. VERIFIED CUSTOMER
He was very helpful and answered all my questions.
11/12/2025
Caindael G. VERIFIED CUSTOMER
Great customer service care from Kevin and his crew!
11/11/2025
Margaret L. VERIFIED CUSTOMER
John was a great service rep! Great customer service! Over all 10+++