Only issue is that BlueLink is unaware that the service was performed
10/22/2025
Graciela R. VERIFIED CUSTOMER
The service provided was quick and efficient.
10/22/2025
Zach C. VERIFIED CUSTOMER
Joe was great. I paid a lot of money but I trust him.
10/19/2025
Jaime T. VERIFIED CUSTOMER
John was very informative
10/19/2025
Leandra S. VERIFIED CUSTOMER
Julio was super helpful, professional and knowledge when it can to what my car needed. Appreciate the customer service he provided! I will give my highest recommendation (already have) to others about Hyundai El Monte. Big thanks to Julio and team.
10/18/2025
Jose S. VERIFIED CUSTOMER
John was very helpful and attentive. His clear communication and flexibility got me back in the road quickly.
10/18/2025
Mervyn Craig. VERIFIED CUSTOMER
Very nice service . Very satisfied.
Thank you.
10/18/2025
Preston P. VERIFIED CUSTOMER
Julio Bernal was efficient, courteous, and professional throughout.
10/17/2025
Pat Z. VERIFIED CUSTOMER
Thank you Joey for assisting me with my car… if you can I need to ask you a question so when you have a chance call me… Thank you and also I love the new look in the waiting area!!
10/17/2025
Jose S. VERIFIED CUSTOMER
Everything from the service and the video consult and ability to decline optional service was fantastic, the big issue came with quality assurance and testing. My vehicle returned to me not fully functional and needs to be returned and reserviced, which has caused a larger inconvenience.
Every other service provided was great, but it’s unfortunate my vehicle didn’t come back in better function than when I dropped it off
10/17/2025
Alfonso D. VERIFIED CUSTOMER
The car was returned to me without no air conditioner, steering wheel not aligned car had many scratches and was very dirty
10/15/2025
Yung J. VERIFIED CUSTOMER
Excellent service
10/15/2025
Shahan K. VERIFIED CUSTOMER
Thanks for making everything easy John, see you next time!
10/14/2025
Chase S. VERIFIED CUSTOMER
Recurring issue, I'm still not sure root cause has been addressed. Also, it took 6 days, with very little work done.
10/13/2025
Karla R. VERIFIED CUSTOMER
John was great! Courteous, funny and very helpful. I’m glad I went to him.
10/13/2025
Blanca G. VERIFIED CUSTOMER
WOW and more WOW
10/12/2025
Josefina D. VERIFIED CUSTOMER
Thank you for your help and communication. Very much appreciated.
10/12/2025
Lyles G. VERIFIED CUSTOMER
John Kim was very knowledgeable and was able to help us with no problem. He knew exactly what needed to be done and informed us of the time frame for the service. He even informed us ten minutes before our car was ready to let us know that the service would be completed soon, he is a great customer service representative