Joey was amazing. He was honest and reliable and made the process direct and quick. The sales team could use some new hires.
1/7/2026
Joseph H. VERIFIED CUSTOMER
Very helpful and great follow up on repairs that I need!
1/7/2026
Alexander P. VERIFIED CUSTOMER
Kevin is an awesome guy, the friendliest person and always makes sure that my vehicle is top shape!
1/7/2026
Zandro G. VERIFIED CUSTOMER
Totally unsatisfied and a waste of my time. I received a call three times to confirm and when I got there, the part was unavailable after waiting in line. I tried to give this dealer a chance but I am going back to my usual. Such a disappointment.
1/5/2026
June A. VERIFIED CUSTOMER
Thank you I'm so glad my car is fixed
1/4/2026
Genovi R. VERIFIED CUSTOMER
Associates where on their phones and talking to each other while I waited in line with a few other people for someone to help us.
1/4/2026
Richard A. VERIFIED CUSTOMER
John Kim provided a great example of Customer Service. In a scale of 1-10 with 10 being the best, I Rate John Kim a 10.
Yes, I would like an appraisal of my car?
1/3/2026
Jose R. VERIFIED CUSTOMER
Service desk was fine, my issues were not resolved, no fault of them, I will return to see if they can resolve it.
1/1/2026
Silva A. VERIFIED CUSTOMER
Kevin is awesome he went above and beyond for his customer. Very helpful courteous well mannered and patient. Thank you Kevin for taking great care of my car.
1/1/2026
Xuan N. VERIFIED CUSTOMER
Good service
1/1/2026
Shiuhsia C. VERIFIED CUSTOMER
No comment
1/1/2026
Margaret L. VERIFIED CUSTOMER
Great customer service! Rickey was great prompt and polite.
1/1/2026
Mark S. VERIFIED CUSTOMER
Yes. Joseph did a good job for sure. I however wasn’t happy that Hyundai USA approved being responsible for a replacement engine, but still charged me some $1,700 to put in. The belts and hoses etc were required to make the motor run, right? What was I supposed to do delivery a free motor to my garage? I felt my hand was forced and was not happy. They should’ve been included and I’ve opened an inquiry to that effect with Hyundai USA. But…..CardinalWay Hyundai did a great job and the car runs great…..
1/1/2026
Noe G. VERIFIED CUSTOMER
Ricardo was one of the best customer service representative I have ever had at a Hyundai dealer he had all the answers to my questions and he also followed up on phone calls and any changes made to my service call. I would definitely be coming back to this Hyundai for any future repairs or maintenance. We definitely need more Ricardo’s in the world.
12/31/2025
Edna S. VERIFIED CUSTOMER
Thank you so much for the great customer service you always provide. Very friendly, trustworthy and professional.
12/31/2025
Expito B. VERIFIED CUSTOMER
great
12/28/2025
Samuel D. VERIFIED CUSTOMER
Was not notified when car was ready to be picked up, had to call and ask. But other than that great service, thank you!
12/25/2025
Christina A. VERIFIED CUSTOMER
Kevin was great and very courteou.
12/24/2025
Hector S. VERIFIED CUSTOMER
Everything was good and fine. No problem at all Thanks.