The service was exceptional, and I really appreciate it the patience and time Justin took so my vehicle could have the proper service
8/15/2024
Dan K. VERIFIED CUSTOMER
Gabe & Noah were
Awesome
8/15/2024
Ava W. VERIFIED CUSTOMER
Good
8/15/2024
Patrick M. VERIFIED CUSTOMER
Friendly, knowledgeable and informative.
8/15/2024
Dale V. VERIFIED CUSTOMER
Kind, considerate interaction. Service on our 11th Toyota - Smart is the best!
8/15/2024
Thomas L. VERIFIED CUSTOMER
Thanks
8/15/2024
Sarah L. VERIFIED CUSTOMER
Excellent service from David. Answered my questions patiently, explained everything. Professional!
8/15/2024
Brad S. VERIFIED CUSTOMER
Keep up the amazing work!
8/15/2024
Joseph B. VERIFIED CUSTOMER
David went out of the way to help me. Problem with battery from O'Reilly Auto parts. He talked to the store in Mt Horeb. When I got there the person he talked to was gone. Gary wasn't going to assist me. I called Cole in parts and he explained what I need and convinced Gary to get me the correct battery.
Thank you to the both of them!
8/15/2024
Mary T. VERIFIED CUSTOMER
We were early and you expedited our appointment.
Also, good information regarding our glove box.
My husband said , he loved the popcorn and cookies.????
Thank you very much.
8/14/2024
Kristal K. VERIFIED CUSTOMER
Easy
8/14/2024
John D. VERIFIED CUSTOMER
Paul was very helpful and attentive.
8/14/2024
Kris B. VERIFIED CUSTOMER
Very quick, and efficient. And the fresh popcorn was awesome!!
8/14/2024
Steven M. VERIFIED CUSTOMER
Scheduled express service is 1 hour, confirmed by Smart personnel several times. Mine took close to two hours and a about 15 minutes after the my car is text arrived. That my key was not in my car when I was finally ready to leave was more proof (another 5+ minutes including finding someone since the front desk was unstaffed) that something is very wrong at Smart Motors. Awful experience for a long time customer.
8/14/2024
Tom K. VERIFIED CUSTOMER
We have a 2024 Prius. Still waiting to receive our second key fob. What’s the status? Thanks!
8/14/2024
Douglas S. VERIFIED CUSTOMER
Joel was friendly and very professional. Everything was explained and then after the service he went over the vehicle report thoroughly and scheduled our next appointment.
8/14/2024
Christine D. VERIFIED CUSTOMER
Melissa was very helpful in organizing the early morning arrivals for non scheduled service. She was pleasant and efficient.
8/14/2024
Cheryl F. VERIFIED CUSTOMER
Jesse was very professional. I especially enjoyed the video by the technician showing what he did on my car .
Job well done with all
8/14/2024
Cathy G. VERIFIED CUSTOMER
Despite having an appointment at 10:00, we did not get to leave until 11:30. That was about 30 minutes longer than expected. Also, costs seemed much higher than last time. Service was friendly though.