Joel displayed excellent customer service! Much appreciated!
8/17/2024
Barbara R. VERIFIED CUSTOMER
Kenny was Awesome!
8/17/2024
Hung C. VERIFIED CUSTOMER
I always come in here for my oil change because I only trust my Prius with smart Toyota. I especially appreciate Bryce letting me know I got another unused service voucher. This place earns my full trust.
8/17/2024
Adel T. VERIFIED CUSTOMER
Good job
8/17/2024
Gail O. VERIFIED CUSTOMER
Paul was great! I had questions, he called me back and explained them!
8/17/2024
Timothy C. VERIFIED CUSTOMER
Entire team and Eric were great
8/17/2024
Carl K. VERIFIED CUSTOMER
Fast and professional.
8/16/2024
Jason P. VERIFIED CUSTOMER
Bryce and team are exceptional. I’ll never take my toyota anywhere else
8/16/2024
Jenna D. VERIFIED CUSTOMER
I prefer the waiting area on the east side of the building over the express waiting area.
8/16/2024
Joel W. VERIFIED CUSTOMER
See response to text message
Headlight correction was not completed as described
8/16/2024
Jason S. VERIFIED CUSTOMER
They told me they filled the tire pressure of the spare to 60psi but my Sienna doesn't have a spare. I was also disappointed to see they put ow20 in without mentioning it. The Sienna recommends ow16 and although they say ow20 is OK, why wouldn't the dealer be using ow16? I also arrived early but still was there for the full hour which i guess is fine but seemed longer than needed for an oil change and tire rotation. Also like 4 people who came in after left before me. Minor stuff but expected better on a brand new Sienna.
8/16/2024
Gillian L. VERIFIED CUSTOMER
Prompt service and Justin
stayed in touch during my
appointment.
Thank you,
Gillian L
8/16/2024
Kevin B. VERIFIED CUSTOMER
The service writer (Ian) needs to become familiarized with his tablet.
Should not be recommending services that have been done previously.
It makes it appear that you’re just pushing unnecessarily services.
8/16/2024
Wanda S. VERIFIED CUSTOMER
Very good service as usual for Smart. Will continue to utilize your company.
8/16/2024
Patricia F. VERIFIED CUSTOMER
Thank you for taking good care of my car, “Toyota Venza Warrior Princess “
8/16/2024
Mark H. VERIFIED CUSTOMER
pleasant experience with great service from people who care. Thank you
8/16/2024
Yi T. VERIFIED CUSTOMER
Joel, my advisor today, was helpful and nice!
8/16/2024
Richard J. VERIFIED CUSTOMER
We were satisfied with the results. I do wish that the wait wasn’t as long as it was.
8/16/2024
Dennis R. VERIFIED CUSTOMER
Very professional and very pleasant. I have no complaints.
8/16/2024
Michael E. VERIFIED CUSTOMER
Unfortunately fault codes and pop ups on the infotainment system get cleared on power down. I reported multiple issues and none repeated during today’s inspection. I also reported loss of driving power during heavy acceleration. This loss of power mandated pulling off the side of the road on the interstate. This cannot continue to happen in the future.