Eric Muma was very professional, warm and friendly. I would definitely recommend him to others.
8/21/2024
Edward S. VERIFIED CUSTOMER
Picked up vehicle on August 9 after two weeks w/o due to no parts. Used loaner for the time being. No issue. Antifreeze service and rotate tires in addition to main issue. On the way home tire air light on. Vibration from tires. Has these addressed in Dells for $150.00. Noticed oil leak from engine and called on Aug 12th. Got in August19 at 10:00 am after a week of worrying about leak. Again w/o vehicle and finally contacted 3:00 August 20 after more than a day. Vehicle done. Needed a drain plug or something that someone screwed up.Told my wife" No charge". No s--t! I live 80 miles away. 160 miles round trip and 2 hours away. Now I will have driven 4 round trips, 2 of which were because some tech screwed up and I should be pleased because of "No charge". 320 miles and many hours of driving,plus extra time having new tire sensor found and replaced in the Dells, but
there will be "No charge". How would you feel? See you tomorrow.I hope vehicle is finally fixed .
8/21/2024
Mark R. VERIFIED CUSTOMER
Will do
8/21/2024
Wenli W. VERIFIED CUSTOMER
So far so good!
8/21/2024
Andre D. VERIFIED CUSTOMER
The service I received was professional, prompt, and great. Ian and Joel are exceptional.
8/21/2024
Marsha J. VERIFIED CUSTOMER
Awesome service and I really appreciate the honesty.
8/21/2024
Martha F. VERIFIED CUSTOMER
Eric was friendly and informative. He also helped me (along with Liam) figure out where a plastic part that had fallen off belonged. I appreciated that little extra attention and that we were able to solve the puzzle and put the piece back!
8/21/2024
Patrick W. VERIFIED CUSTOMER
Something has changed at smart motors. It’s more professional and friendly and clear communication! We have been going to Smart motors for at least 11 years and this is the best it’s been! Thank you!
8/21/2024
John K. VERIFIED CUSTOMER
William Sindberg does a great job with letting me know what is happening while my truck is in for service. Thank you.
8/21/2024
Emilia G. VERIFIED CUSTOMER
Mallory was really patient and answered all of my questions. Thank you!
8/20/2024
Anne F. VERIFIED CUSTOMER
Service was fine, but AC in waiting room was too cold.
8/20/2024
Elliott H. VERIFIED CUSTOMER
Mallory always does an amazing job. She is very helpful and always has a positive attitude. I always get prompt, professional and courteous service when I work with her.
8/20/2024
Ethan K. VERIFIED CUSTOMER
Noah was Very knowledgeable and extremely easy to work with.
8/20/2024
Barbara B. VERIFIED CUSTOMER
Noah is very personable and easy to deal with. He made good suggestions to maintain a safe vehicle. He has excellent people skills. Thank you, Noah
8/20/2024
Lyle H. VERIFIED CUSTOMER
0k
8/20/2024
Suzanne H. VERIFIED CUSTOMER
Joel was great at informing me about what needed to be done with the service my car needed and explaining the results when it was finished.
8/20/2024
Jenna H. VERIFIED CUSTOMER
Provided really great service! Took the time to run down everything they check and changed. After that, immediately helped me to schedule an appointment to change my brakes! Thank you!