Not liking the new system. I had a scheduled appt at 11. Went to the section I normally went to and they told me to go by the express section to bay 5 or 6. Both of those bays were filled and had cars waiting outside. I parked and went in and waited 10 min to have someone check in with me. They said to pull up to any open bay. I pulled up to the only one without a car outside and then sat for close to 30 minutes by the time an adviser came out. I should've been done with the appt by the time I was even checked in.
2/14/2024
Lisa H. VERIFIED CUSTOMER
Thanks for taking me to McDonald's for lunch I enjoyed my lunch eating at smart motors waiting for my car. Lisa H
2/14/2024
Karen B. VERIFIED CUSTOMER
Arturo was very friendly, consumer focused, seemed very professional and efficient.
2/14/2024
Michael L. VERIFIED CUSTOMER
Very happy to be invited inside the warm waiting room before the workers began bringing the car into the bldg.
2/13/2024
Candace M. VERIFIED CUSTOMER
Awesome service!
Very respectful and kind.
All my questions were answered.
Love Smart Toyota!!!
Ian is the best!!!!
2/13/2024
David H. VERIFIED CUSTOMER
The half hour wait to get my service started was surprising. Hopefully it was just a one time thing due to dealership sale