The customer service was great, front desk amazing, area to wait great. I was bothered that the service team recommended an air filter change when it was less than a week old (we had just replaced it). That makes me question anything they recommend and the integrity of the company.
9/3/2025
Evaleen F. VERIFIED CUSTOMER
Thank you, Bonnie! You kept me updated through the process, which I really appreciate! Friendly and fast service at its best!
9/1/2025
John G. VERIFIED CUSTOMER
Bonnie was fantastic to work with. Thank you!
8/31/2025
Emily G. VERIFIED CUSTOMER
Very poor communication about what was going on with my car and when I could get it picked up. I had to call multiple times in order to even speak to someone who could tell me more than I don’t know or in order to not get sent to voicemail. If I left a voicemail, I did not get a call back. My car was in the shop for almost ten days and only once or twice did I receive a call to let me know what was happening. I was led to believe my car would be ready for pickup either Friday or Monday and then it was not ready until end of day Wednesday
8/31/2025
Ludmila D. VERIFIED CUSTOMER
When I checked in for year check under quarantine and spoke with Bonnie about problem with backing 360 camera,she said no problem, we will check out and update it if we can.
After 2 hours when the car was done the update was not take in care of. Not on invoice. I think she didn't communicate with the tech at all.My husband checked with Jackson and he immediately started to investigate what is the problem. Call the tech and found out the update was not done but available to do. So we really appreciate all Jackson work. It took about other 30 minutes but the problem was solved for us. Highly appreciated Jackson going above and beyond. We also had good interaction with young valet guy who checked us in.
8/31/2025
Daniel L. VERIFIED CUSTOMER
We really love the Atlas! It’s been our favorite vehicle so far thank you for the great service
8/31/2025
Julia J. VERIFIED CUSTOMER
I was alerted of the needed recall over a year ago but was unable to make a trip to Billings until this summer due to work. The recall insinuated that it was quite urgent due to safety reasons so I wanted to get it done before my first baby arrives in October. I scheduled my appointment 6 weeks in advance and coordinated with my husband to come with me just in case I went into labor on the road. My husband took time off of work to make this happen. Ultimately, the part needed for the recall was not available and so nothing recall-related was done on my vehicle that day. I am frustrated and a little stressed because I likely wont be able to make it to Billings before the baby arrives to complete this recall. I really would have liked to have my car in perfect working order before transporting an infant.
8/29/2025
Unlinked U. VERIFIED CUSTOMER
Service was great, quick accommodating and very informative. Best experience I have had with any service department!!
8/29/2025
Mark S. VERIFIED CUSTOMER
Very accommodating and professional!
8/29/2025
Kelsey M. VERIFIED CUSTOMER
Bonnie has been great, and has exceeded in every level of customer service; friendly and personable, attentive and knowledgeable, really very good at her job.
8/29/2025
Josh B. VERIFIED CUSTOMER
The service took 2x longer than expected with no update in communication. You already have my phone number, why not send updates on timeline? I had to move a meeting at work because of this.
There was also no water or any other drinks available in the waiting area
8/28/2025
John C. VERIFIED CUSTOMER
They always take good care of us
8/28/2025
Janelle S. VERIFIED CUSTOMER
I was very satisfied with the service appointment. However, it was difficult to reach the service department to schedule the appointment.
8/28/2025
John F. VERIFIED CUSTOMER
Best dealer ever. Jordan helped me get my Bluelink app connected. He is a great person to have at your store.
8/28/2025
Roberta R. VERIFIED CUSTOMER
Very satisfied!
8/27/2025
Kathryn N. VERIFIED CUSTOMER
I like the plastic covering the seat and the paper in the floorboard. Show you guys take care of things.
8/27/2025
Randall M. VERIFIED CUSTOMER
Thank you for your kind and fast service.
8/26/2025
Anthony T. VERIFIED CUSTOMER
Amazing job…very accommodating.
8/26/2025
Paul D. VERIFIED CUSTOMER
Bonnie is a rockstar! Excellent customer service!!