It is always a good experience when I bring my truck in for service. I'll be back.
1/7/2026
Jesse B. VERIFIED CUSTOMER
Ok
1/6/2026
Frances E. VERIFIED CUSTOMER
Always very happy with the service I receive
1/3/2026
Gary T. VERIFIED CUSTOMER
Todd Ferguson is the most considerate and sincere customer service advisor I have ever worked with. He should be paid a bonus to offer instructions to all other customer service advisors…!
12/31/2025
Austin W. VERIFIED CUSTOMER
The dudes were very nice and got me in&out in no time ????
12/27/2025
Michael T. VERIFIED CUSTOMER
Merry Christmas I’m glad to have you folks making our escape stay in shape . When my wife is out driving around I feel confident in her ford escape getting her home. Thank you!
12/23/2025
Scott S. VERIFIED CUSTOMER
I got a call saying “my battery needed replacement. When I came back to pick up my truck and was presevted with a bill for $700 for two batteries plus install. Felt like a slippey sale. Left me less then impressed.
12/23/2025
Ethel H. VERIFIED CUSTOMER
Todd was very professional and kept me updated on the situation with my vehicle. Great job Todd.
12/20/2025
Tania N. VERIFIED CUSTOMER
Todd and our mechanic Paul were great. They worked very hard to accommodate us and help us deal with our electrical issues. This is the most positive experience I have ever had at a dealer’s service center.
12/20/2025
Kirti W. VERIFIED CUSTOMER
It would have helped correct model of ford transit had been identified earlier. Have to come back from the transmission service.
12/13/2025
Susan W. VERIFIED CUSTOMER
Quality service!
12/11/2025
Tom G. VERIFIED CUSTOMER
All went well.
12/11/2025
Kyle S. VERIFIED CUSTOMER
Awesome interaction. Very transparent on suggestions.
12/11/2025
Todd F. VERIFIED CUSTOMER
????????
12/11/2025
Dave B. VERIFIED CUSTOMER
Todd did a good job taking care of this old man
12/8/2025
Richard M. VERIFIED CUSTOMER
Todd was awesome! He took great care of me. Thanks!!
12/6/2025
Robert M. VERIFIED CUSTOMER
Honestly one of the best experience at a dealer ship to date. I work in similar industry of customer service for the last 20years. Loyal to the brand and owner of black labels for 10yrs .. just want to say a what a hidden gem in Oregon the level of customer service SID gave me really makes you appreciate driving a Ford . I was just a walk-in oil change Let me say this service team here at the DALLES makes you feel you a part of there big FORD. family . THANK YOU EVRY ONE IN THE SERVICE DEPT !!!!
11/26/2025
Vickie R. VERIFIED CUSTOMER
Thank you for the fast, friendly service
11/26/2025
Barbara A. VERIFIED CUSTOMER
First time in. Had an appt to fix a warranty recall, 30,000 maintenance and an oil change. You had my van 8am-2:30pm. You agreed 3 times it would be done at 2pm. You couldn't find it when I came in at 2:30. You only did the oil change.
11/25/2025
Stephen H. VERIFIED CUSTOMER
Sid was honest and helpful, unfortunately the light came back on, so ill be seeing him Monday! Lol