Need a report designed for an electric vehicle so I know the checks that were actually performed.
7/2/2026
Mearl B. VERIFIED CUSTOMER
Great team,great service. Reasonable price. Thanks.
7/1/2026
Nate G. VERIFIED CUSTOMER
3.5 hours for a pre scheduled oil change
7/1/2026
Mary J. VERIFIED CUSTOMER
Todd was AWESOME!!! I was recommended by my neighbor to see Todd.. I’m very HAPPY I did! Thank you Todd and Ford team.. highly appreciate the great friendly service:)
6/30/2026
Barbara O. VERIFIED CUSTOMER
I'm confused why they did not reset the oil light or fill the windshield wiper fluid
6/29/2026
Jonathon E. VERIFIED CUSTOMER
Ok
6/28/2026
Charolette F. VERIFIED CUSTOMER
Great customer interaction. Very kind and helpful
6/27/2026
Bradley H. VERIFIED CUSTOMER
You show the price online, then go in to pay, and it's 3 times as much. That's freaking ridiculous, this will be the last time I ever use you guys for anything.
6/26/2026
Robert T. VERIFIED CUSTOMER
Good costumer service and answered my questions.
6/25/2026
Patrick M. VERIFIED CUSTOMER
Todd was great and is why I will continue to have my Transit service at Underriner.
Kudos to whomever actually did the service work as well.
Your Service manager however is another story altogether.
6/25/2026
Jason S. VERIFIED CUSTOMER
I dont feel my issue and options were explained to me at all. Only option provided was to get new engine for 20,000. No option to investigate more to fix. I will likely not return for fixes in future.
6/24/2026
Caren T. VERIFIED CUSTOMER
Mearle is always a great service rep.
6/23/2026
Patrick V. VERIFIED CUSTOMER
Thanks for your informative assistance and prompt service!
6/23/2026
Lisa E. VERIFIED CUSTOMER
My only one concern was there were footprints all over the back of the rig after I picked it up and I was told not to touch it for 24 hours so now everybody’s awesome in there and I’m sure it will wash off
6/23/2026
James P. VERIFIED CUSTOMER
Knowledgeable, courteous - excellent employee
6/20/2026
Eric P. VERIFIED CUSTOMER
Everything was great; the appt process was awesome with the new AI assistant. The part that was a bummer is that I initially asked for a tire rotation but when I checked in I asked that they not rotate the tires. When I was was driving home I saw on the receipt that the tires were indeed rotated and I was charged for it.
6/20/2026
Joe B. VERIFIED CUSTOMER
The service team went above and beyond great service. After Merle chased down the issue, Trevor made us feel like our issue would be solved and Paul made sure it was solved. Great work as a team and especially our thanks to Paul for top notch work and advise.
Thanks for getting us back on the road!
Joe and Lori Bowman
6/19/2026
Dawn B. VERIFIED CUSTOMER
Thank love nissan
6/19/2026
Anthony T. VERIFIED CUSTOMER
Your service team, including Merle is top-notch. They communicate well and went above and beyond to get it done in one day on the other hand your phone system is atrocious. The AI does not seem to work and you can’t get a confirmation that you’re gonna get a call back. I left multiple messages and never got a return call. Once I went out and spoke to Merle directly everything got done promptly. If I were you I would scrap your damn phone system.
6/19/2026
Jorge G. VERIFIED CUSTOMER
If the power warranty doesn’t cover this fix, I wish I would never bought a vehicle from you guys. That’s the whole reason I bought this vehicle. Also the thing that ticked me off was I let you guys know it had transmission problems and you guys had me tow it to your shop knowing you don’t have the right tools, and you charged me until I called the manager and demanded not to pay for it. I just hope Chevy can fix a problem and warranty covers it. I’ve had issues in the past where you guys left the oil drain plug loose. I had my spark plugs and cables change there not even 10 miles and it was misfiring. You guys are always booked 2 to 3 weeks for an oil change. That’s what caused me to go to a different dealership for oil change now I see you guys do that so you can blame other dealerships. Videos and reports are gathering up to see who **** up.