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Real Reviews from VERIFIED CUSTOMERS
Ardilia C. VERIFIED CUSTOMER
Always a positive experience............................
4/2/2026
Lawrence G. VERIFIED CUSTOMER
I asked for full synthetic oil, but you put in synthetic blend.
4/1/2026
Kristi H. VERIFIED CUSTOMER
Awesome job!
4/1/2026
Kent K. VERIFIED CUSTOMER
Todd was great! He provided excellent service.
3/28/2026
Robert B. VERIFIED CUSTOMER
Your computer scheduling was terrible, needs improvement Todd was very successful in working around the problem. (Todd) ????
3/27/2026
Randy W. VERIFIED CUSTOMER
Very polite and helpful
3/26/2026
Todd F. VERIFIED CUSTOMER
Mearl is the man.
3/25/2026
Paul M. VERIFIED CUSTOMER
Great customer service, very friendly and personable
3/24/2026
Shannon B. VERIFIED CUSTOMER
Quick, informative, thorough, friendly, fair price.
3/21/2026
Georgia M. VERIFIED CUSTOMER
Wash my Truck!!! My only complaint.
3/21/2026
Pete M. VERIFIED CUSTOMER
Underriner is lucky to have Todd in their service department. Great customer service.
3/21/2026
Sheila E. VERIFIED CUSTOMER
Pearl every time I come to service my vehicles is honest and the great customer service i would recommend him to anyone
3/21/2026
Stanley P. VERIFIED CUSTOMER
Meal is always helpful & professional.
3/20/2026
Melody P. VERIFIED CUSTOMER
Thank you very much you did a fine job
3/19/2026
Ryan J. VERIFIED CUSTOMER
I broke down while passing through the Dalles. Todd & Co were incredibly helpful in squeezing me into their busy backlog to get my truck diagnosed and repaired. Much appreciation! 5 Star Service. Ryan
3/19/2026
Susan P. VERIFIED CUSTOMER
Merl is such a professional person and so very nice. He goes out of his way to make sure his customers are happy and satisfied.
3/15/2026
Gabe J. VERIFIED CUSTOMER
Friends staff. And thorough.
3/13/2026
Ian F. VERIFIED CUSTOMER
Mearl was very kind. Besides that, Ford service will be why I sell sooner than I usually do, and never buy Ford again.
3/13/2026
Dianna A. VERIFIED CUSTOMER
I came in around mid Febuary for an engine light. After discussing the issue, they sent me away with assurance that the problem had everything to do with the recall notice and to come back March 11th for the appointment. After driving an hour to the appointment. Having the appointment, and being assured that everything was completed and the engine light was gone; I was happy. Until the day after the light appeared again with the same issue. After calling the dealership again. I was I formed that the recall was never performed and they only inspected the truck. None of this was ever brought to me upfront and only got revealed once I had the same issue. Im very dissapointed for the complete waste of time and the lack of information given to me
3/12/2026
Floyd S. VERIFIED CUSTOMER
Pearl is knowledgeable and understanding
3/12/2026