Despite being very busy, the service department ran well and had me out in an acceptable amount of time
5/23/2026
Katherine W. VERIFIED CUSTOMER
Bob is always friendly, professional and informative. He makes for an easy and pleasant experience every time.
5/23/2026
Amber R. VERIFIED CUSTOMER
Today’s customer service was Five Star!
5/22/2026
Luiz S. VERIFIED CUSTOMER
I had a great experience with Sullivan Brothers Toyota. Seana Bohan was very professional, helpful, and kept me informed throughout the whole process. Even though the repair was unexpected, the team explained everything clearly and provided me with a loaner vehicle, which really helped me continue working without major inconvenience. Thank you for the excellent customer service.
5/22/2026
Carolyn B. VERIFIED CUSTOMER
Seana is such a wonderful asset to Sullivan’s Brothers Toyota. The communication with Seana has been outstanding! Prior to having her as my service advisor, it was unfortunately was not. I appreciate her dedication and hard work to ensure a positive experience. My car was returned in the timeframe promised. Thank you!
5/22/2026
Pamela H. VERIFIED CUSTOMER
Seana Bohan was excellent to work with. When I dropped off my vehicle, she explained the process of having my AC checked which I appreciated. She is friendly and knowledgeable. Seana even went above and beyond by calling me to let me know that my SUV was going to take a little while longer than originally planned even though she wasn’t in the office! I have been going to Kingston Toyota since I purchased my vehicle in 2009 and this was my first time working with her. I look forward to working with her again. She is a great asset to your team! Thank you again Seana!
Sincerely, Pam H
5/22/2026
Darren A. VERIFIED CUSTOMER
Very nice service!!!
5/22/2026
Megan T. VERIFIED CUSTOMER
Thanks as always Bob Witt! Great guy. 10/10 every time.
5/22/2026
Sandra H. VERIFIED CUSTOMER
Very nice and helpful young man
5/21/2026
Paula W. VERIFIED CUSTOMER
Seana was so very helpful and pleasant. Always smiling and positive. She was truly enjoyable to work with. Thank you.
5/20/2026
Mildred T. VERIFIED CUSTOMER
Sure!
5/20/2026
Jacqueline S. VERIFIED CUSTOMER
Patty is a great help to me
5/20/2026
Nancy T. VERIFIED CUSTOMER
Tom was very helpful to me and handled a few things very efficiently and was very happy to help. It’s most appreciated
5/20/2026
Linda H. VERIFIED CUSTOMER
Great service! Patty is amazing- very helpful and professional
5/19/2026
Kevin O. VERIFIED CUSTOMER
As always, your service department is the very worst. Five hours for an oil change and brake pads! Is absolutely ridiculous! If I could use another dealer, I would.
5/19/2026
Kerri M. VERIFIED CUSTOMER
Amazing customer service. So happy when I left with my vehicle in tip top shape
5/19/2026
Athena G. VERIFIED CUSTOMER
I was very satisfied. Niman Liu was the best customer service I've had there.
5/19/2026
Cheryl N. VERIFIED CUSTOMER
I have been going to Sullivan Brothers for many years now. Christian Small is always kind,friendly, efficient,and accommodating.