Professional and kind- extremely prompt service! Thank you!
4/22/2026
Sandra S. VERIFIED CUSTOMER
You should not arrive for the first a]ointment of the day to see 13 cars lined up ahead of you for just a sticker! One hour is acceptable but longer is unreasonable!
4/22/2026
Susan B. VERIFIED CUSTOMER
Great service. Thank you
4/22/2026
Jennifer M. VERIFIED CUSTOMER
Bob was wonderful! He did an excellent job communicating and walking me through what needed to be done with both Toyota and insurance. Highly recommend Bob!
4/22/2026
Julie C. VERIFIED CUSTOMER
Thanks, Patty!
4/21/2026
Jean N. VERIFIED CUSTOMER
He was very polite and efficient
4/21/2026
Michael G. VERIFIED CUSTOMER
I like dealing with Bob Witt. Bob tells it like it is and I feel like he looks out for me and gets me in and out. I appreciate Bob Witt.
4/21/2026
Thomas M. VERIFIED CUSTOMER
I came in for an oil change, tire rotation and multiple point inspection. Invoice records the multiple point inspection and oil change but nothing documented about a tire rotation. I usually get a report on brake life and each item of the multiple point inspection but I did not receive one which gives me doubt that a tire rotation was even done. I asked if it was done, and was told that it was but again, I don’t see it documented on my invoice.
4/20/2026
John K. VERIFIED CUSTOMER
Excellent process from check in to text that car was ready. All expectations were met. Niman was friendly, courteous, and knowledgeable.
Thanks!
4/20/2026
Benjamin L. VERIFIED CUSTOMER
Sean is the best! Very happy and very professional. She is a pleasure to work with
4/20/2026
Karen K. VERIFIED CUSTOMER
Of course. Service has always been outstanding at Sullivan Toyota.
4/18/2026
Lisa F. VERIFIED CUSTOMER
Excellent employee. All the Sullivan brothers employees are :)
4/18/2026
Thomas D. VERIFIED CUSTOMER
Patty is the best! I have a great experience every time I come in. She’s kind and thorough!
4/18/2026
Karen M. VERIFIED CUSTOMER
Tom was truly a professional technician in all aspects of his job. I truly appreciated his communication skills from chrome car in to the shop today. He was polite, friendly and intelligent! Simply a true professional person.
Thank you so much for having such a valued person on the team. It is one of the reasons why I continue to have my automobile serviced at Sullivan Brothers Toyota in Kingston, MA.
4/17/2026
Theresa W. VERIFIED CUSTOMER
Bob brought to my attention that my plate did not have a 27 sticker on it. However my registration for the car was through 27. I was in for oil change and inspection sticker which were done. He suggested I drive down to the registry with my registration to get a 27 sticker. I did and no problem at all at the RMV. Thank you Bob!
4/17/2026
Angela M. VERIFIED CUSTOMER
Christian provided excellent service.
4/17/2026
Mary Q. VERIFIED CUSTOMER
I had brought in my car the day before, I drove it home. I went for a quick errand today and I just knew something was still wrong with the operation of the car. I called today, I was able to bring it in for an afternoon appointment. The problem seems to have been resolved. Thank you for hopefully solving the issue.
4/16/2026
Paul G. VERIFIED CUSTOMER
Excellent, courteous, timely and friendly service. Thank you!