Excellent service and service adviser was very helpful
6/16/2026
Brian V. VERIFIED CUSTOMER
Christian was professional, polite and did a wonderful job from start to finish. Congratulations on another great visit Christian!!
6/16/2026
James H. VERIFIED CUSTOMER
Seana was great to work with. She explained how long the service would take and was spot on.
6/15/2026
Shawn J. VERIFIED CUSTOMER
I had brought in my truck two weeks ago due to a service engine light. Over the weekend it came on again so I had to bring it back last week. I was informed that it was inconclusive, so they needed to do a smoke test. They did the smoke test, and had to remove the bed for the test where they found out a connector had been unclipped. The service engine light corrected upon reconnecting it. They seemed very skeptical that it could have been dislodged unless the bed had been removed and manually unclipped. I have never had work done to the bed of the truck, and it is concerning that this problem manifested following a service visit the week before. I was charged for the work, that appears could have been avoided with a thorough assessment. I have always been happy with your company, as I leased my truck through you and often got service through your company. But in light of what I can only refer to as questionable practices resulting in unnecessary charges, I am reluctant to perform business with you moving forward.
6/15/2026
Kathleen N. VERIFIED CUSTOMER
Thank you.
6/14/2026
Mark W. VERIFIED CUSTOMER
Very happy with the service I had done today, all around great experience. Look forward to my next visit.
6/14/2026
Chris M. VERIFIED CUSTOMER
I brought my truck back after Michele Smith contacted me regarding my concerns about the service. I was frustrated that the A/C had not been tested after the truck had been sitting in the sun, and I didn’t feel the explanation I initially received addressed the issue.
When I returned, Bobby listened carefully to my concerns and made sure they were communicated to the technician who serviced the truck. What stood out this time was that both Michele and Bobby took ownership of the situation and followed through until it was resolved.
Their professionalism, communication, and commitment to customer satisfaction made all the difference. They are the reason I will continue bringing my vehicle to Sullivan Brothers for service.
6/13/2026
Brenda G. VERIFIED CUSTOMER
Niman went above and beyond helping me. Had a lot of repairs but he and mechanic Patrick, got it done for me. Thank you so much.
6/13/2026
Carl B. VERIFIED CUSTOMER
they did good. thank you ????
6/13/2026
Bill S. VERIFIED CUSTOMER
I appreciate Niman’s honesty and
willingness to help
Thank you
Bill
6/13/2026
Rita R. VERIFIED CUSTOMER
Good quick service
6/12/2026
Bill S. VERIFIED CUSTOMER
Niman was very helpful after having a
Challenging time with the repair
6/11/2026
June R. VERIFIED CUSTOMER
Good service
6/11/2026
Susan L. VERIFIED CUSTOMER
I have had Bob help me for years! He is always professional and helpful. He is honest and has never tried to convince me that my car (4 Toyota’s over the years) needs something that I don’t need. He is a gem.
6/11/2026
Sandra N. VERIFIED CUSTOMER
Sean was was courteous and pleasant. Service was done in a timely course.
6/10/2026
Nina P. VERIFIED CUSTOMER
Patti was very friendly, helpful, and saved me some money.
6/10/2026
Ken S. VERIFIED CUSTOMER
As always, Patty provided personable, knowledgeable and professional service
6/10/2026
Robert L. VERIFIED CUSTOMER
Excellent
6/9/2026
Kathleen O. VERIFIED CUSTOMER
It took over two hours and I had an appointment. I had to go to the front desk to complain and then they got my car done. An oil change shouldn’t take more than 1/2 hour.