He was very personable. We have avoided Sullivan Brothers Toyota in the past due to poor customer service. We had a good experience today.
5/28/2026
Anasta A. VERIFIED CUSTOMER
Absolutely adore Christian. True definition of great customer service.
5/28/2026
Leslie H. VERIFIED CUSTOMER
Great job, very well informed
5/28/2026
Thomas K. VERIFIED CUSTOMER
Awesome as always!
5/27/2026
Susan K. VERIFIED CUSTOMER
I came in to have my car detailed and Christian saw that I had a service appointment the next week. He instantly wanted to save me the extra trip and had everything done that day. My car looks brand new and I was very satisfied with the service work performed.
5/27/2026
Patricia L. VERIFIED CUSTOMER
The pumped in Jesus music didn’t set a good vibe with me. That and selling warranties or whatever. Too much, I am going back to my own trusty mechanic
5/26/2026
Bill M. VERIFIED CUSTOMER
The entire Service department was more than helpful and offered every courtesy. We take our vehicle to Sullivan brothers specifically for its Service team. Please thank them all.
5/24/2026
Karen M. VERIFIED CUSTOMER
Niman was professional and simply one of the most valuable individuals who works in the service department. He answered my questions or concerns that I had about my car and the way it was handling for me. He is caring and supportive of me as a customer. He provided the best overall customer service that I have ever experienced at SBT. As a longstanding customer I simply have to thank him and the management team. When they hired him they made a great decision. As a retired educator who evaluated others I simply can’t thank all of you for taking care of my vehicle. I commend him and I hope he receives recognition from the management team. An absolute gem of a worker.
5/23/2026
Marilyn P. VERIFIED CUSTOMER
Patty had all the cars(there were so many) in line - and knew what was going on with all of them. I was very impressed!
5/23/2026
Theresa T. VERIFIED CUSTOMER
Thank you Theresa
5/23/2026
Gary J. VERIFIED CUSTOMER
Despite being very busy, the service department ran well and had me out in an acceptable amount of time
5/23/2026
Katherine W. VERIFIED CUSTOMER
Bob is always friendly, professional and informative. He makes for an easy and pleasant experience every time.
5/23/2026
Amber R. VERIFIED CUSTOMER
Today’s customer service was Five Star!
5/22/2026
Luiz S. VERIFIED CUSTOMER
I had a great experience with Sullivan Brothers Toyota. Seana Bohan was very professional, helpful, and kept me informed throughout the whole process. Even though the repair was unexpected, the team explained everything clearly and provided me with a loaner vehicle, which really helped me continue working without major inconvenience. Thank you for the excellent customer service.
5/22/2026
Carolyn B. VERIFIED CUSTOMER
Seana is such a wonderful asset to Sullivan’s Brothers Toyota. The communication with Seana has been outstanding! Prior to having her as my service advisor, it was unfortunately was not. I appreciate her dedication and hard work to ensure a positive experience. My car was returned in the timeframe promised. Thank you!
5/22/2026
Pamela H. VERIFIED CUSTOMER
Seana Bohan was excellent to work with. When I dropped off my vehicle, she explained the process of having my AC checked which I appreciated. She is friendly and knowledgeable. Seana even went above and beyond by calling me to let me know that my SUV was going to take a little while longer than originally planned even though she wasn’t in the office! I have been going to Kingston Toyota since I purchased my vehicle in 2009 and this was my first time working with her. I look forward to working with her again. She is a great asset to your team! Thank you again Seana!
Sincerely, Pam H
5/22/2026
Darren A. VERIFIED CUSTOMER
Very nice service!!!
5/22/2026
Megan T. VERIFIED CUSTOMER
Thanks as always Bob Witt! Great guy. 10/10 every time.
5/22/2026
Sandra H. VERIFIED CUSTOMER
Very nice and helpful young man
5/21/2026
Paula W. VERIFIED CUSTOMER
Seana was so very helpful and pleasant. Always smiling and positive. She was truly enjoyable to work with. Thank you.